560771 - [adbe 2826812] Firefox Crash [@ InterlockedCompareExchange ]

Status: RESOLVED FIXED

(External Software Affecting Firefox Graveyard :: Flash (Adobe), defect)

Description

[chris hofmann]

this is pretty high on the 3.6.4 non-NPSWF32.dll crash list, but it also looks like a crash caused by flash.

http://crash-stats.mozilla.com/report/index/4bbd7e57-4436-4a8f-92aa-ac3ee2100420

0  	kernel32.dll  	InterlockedCompareExchange  	
1 	NPSWF32.dll 	NPSWF32.dll@0x2323 	
2 	NPSWF32.dll 	NPSWF32.dll@0xeae2 	
3 	NPSWF32.dll 	NPSWF32.dll@0xeb1f 	
4 	NPSWF32.dll 	NPSWF32.dll@0x232650 	
5 	NPSWF32.dll 	NPSWF32.dll@0x735a8 	
6 	NPSWF32.dll 	NPSWF32.dll@0x87a94 	
7 	NPSWF32.dll 	NPSWF32.dll@0x88217 	
8 	NPSWF32.dll 	NPSWF32.dll@0x923c2 	
9 	NPSWF32.dll 	NPSWF32.dll@0xb0d50 	
10 	NPSWF32.dll 	NPSWF32.dll@0xb6d25 	
11 	NPSWF32.dll 	NPSWF32.dll@0x872c0 	
12 	NPSWF32.dll 	NPSWF32.dll@0x895b5

more at http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=InterlockedCompareExchange&version=Firefox%3A3.6.4

checking --- InterlockedCompareExchange 20100419-crashdata.csv
found in: 3.6.3 3.5.9 3.6 3.0.19 3.6.4 3.5.7 3.6.2 3.5.6 3.6b4 3.5.5 3.0.9 3.7a5pre 3.7a2 3.6.3plugin1 3.5.3 3.5.1 3.5 3.0b4 3.0b2 3.0.7 3.0.6 3.0.15 3.0.10
release total-crashes
              InterlockedCompareExchange crashes
                         pct.
all     366784  450     0.00122688
3.6.3   250294  330     0.00131845
3.5.9   32636   34      0.00104179
3.6     18123   28      0.001545
3.0.19  10492   19      0.0018109
3.6.4   11871   11      0.000926628
3.5.7   2286    5       0.00218723
3.6.2   7304    4       0.000547645
3.5.6   1138    3       0.0026362

os breakdown
InterlockedCompareExchangeTotal 450
Win5.1  0.88
Win6.0  0.11
Win6.1  0.01

very few crashes inside 3 minutes

domains of most frequent crashing sites
  56 http://apps.facebook.com
    13 http://apps.facebook.com/texas_holdem
    12 http://apps.facebook.com/onthefarm
     5 http://apps.facebook.com/treasureisle
     4 http://apps.facebook.com/petsociety
     3 http://apps.facebook.com/mallworldgame
     3 http://apps.facebook.com/countrylife

  42 \N//
  31 http://www.youtube.com
  20 http://www.facebook.com
  17 http://www.orkut.com.br
   6 http://vkontakte.ru

Comment 1

[chris hofmann]

distribution of flash releases associated with this signature on 2010 04 19

 242 10.0.45.2
  73 10.0.32.18
  69 10.0.42.34
  40 10.0.22.87
  14 10.0.12.36
   3 9.0.16.0
   3 10.1.53.7
   3 10.1.51.95
   3 10.0.2.54

Comment 2

[Charles]

Facebook flash games are crashes we've been trying to locate.  Thanks for the new thread.

Comment 3

[Scoobidiver (away)]

It happens also with FP 10.1.102.64 with a different stack trace.
Its ranking as a top crasher is around 300.

Signature	InterlockedCompareExchange
UUID	3e597d20-ce1f-4cad-ba63-608a12101128
Process Type	plugin Version: Filename: NPSWF32.dll
Time 	2010-11-28 16:35:42.940454
Uptime	115654
Install Age	448296 seconds (5.2 days) since version was first installed.
Product	Firefox
Version	4.0b7
Build ID	20101104142426
Branch	2.0
OS	Windows NT
OS Version	5.1.2600 Service Pack 2
CPU	x86
CPU Info	GenuineIntel family 15 model 4 stepping 1
Crash Reason	EXCEPTION_ACCESS_VIOLATION_WRITE
Crash Address	0xffffffffee8cee25	

Frame 	Module 	Signature [Expand] 	Source
0 	kernel32.dll 	InterlockedCompareExchange 	
1 	NPSWF32.dll 	F1786948743_______________________________ 	F_707512887_____________________________________________________:195
2 	NPSWF32.dll 	F_265805555_____________ 	F1670824159____________________________________:77
3 	NPSWF32.dll 	F1615159556___________________________ 	F1670824159____________________________________:104
4 	NPSWF32.dll 	F1011580594_______________________ 	F1001932075_________________________________:6494
5 	NPSWF32.dll 	F_966691389_____________________________ 	F_628161872_______________________________________________________:162
6 	NPSWF32.dll 	F1245769811__________________________ 	F_949735618________________________________________:152
7 	NPSWF32.dll 	F_283410810_________________________________________________________________ 	F1364868197___________________________________________________:269
8 	NPSWF32.dll 	F_1311131038_________________________________________ 	F2136815373______________________________________:3457 

NPSWF32.dll 	10.1.102.64 	5BFFF4B3CC284B94A7DD3026F0CD791E1 	NPSWF32.pdb

Comment 4

[smadayag]

grabbed a spicy log from crash-stats and tracking internally in #2826812...

Comment 5

[smadayag]

we are always looking for steps to reproduce, so please post if you have a consistent case.

Comment 6

[Scoobidiver (away)]

Here are some comments:
"Was using colliris within browserhand scrooling then "snap" gone"
"Tryin to upload pics onto FaceBook"
"Crash in its sole access to Radio.de after about 1 hour" (translated from Google)
"trying to upload to youtube"
"i was playing Ravenwood Fair on Facebook then i get this..."

Comment 7

[smadayag]

thanks scoobidiver, we added those comments previously and could not reproduce the crash.  we were hoping to find more direct STR.  we'll keep trying...

Comment 8

[smadayag]

we fixed a race condition around threading in the same area this issue points to.  the change will role out in the next release, Serrano.  leaving open until we ship at which time i'll close this out...

Comment 9

[smadayag]

serrano has shipped 10/4/11.  closing, resolved fixed...

Comment 10

[BMO Automation]

Version and milestone values are being reset to defaults as part of product refactoring.