561087 - Inbox goes away

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[jlbuers]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Thunderbird 3.0.4

The Inbox goes away at least 4 times a day.  If I stop Thunderbird and restart it it comes back.

Reproducible: Sometimes

Steps to Reproduce:
1.drag mouse across inbox entries
2.
3.

Comment 1

[Ludovic Hirlimann [:Usul]]

I'm a bit unsure what you are trying to describe - could you maybe provide screenshots ?

And steps on what you do would help a lot.

 Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 2

[jlbuers]

Attachment: Print Screen with inbox entries missing (red circle)

This happens most often when I drwg the cursor across the inbox entries.  The only thing I can do when this happens is to shut down Thunderbird

Comment 3

[Ludovic Hirlimann [:Usul]]

Right click on the folder where you have the issue select properties and press rebuild index, those issues should go away.

Comment 4

[jlbuers]

I have an XP machine.  It does not happen there.

Jim

Comment 5

[Wayne Mery (:wsmwk)]

(In reply to comment #1)
>  Have you tried safe mode? (see
> https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Comment 6

[Wayne Mery (:wsmwk)]

The bugzilla process depends on feedback from you, the bug reporter. Closing for lack of response. If you feel this is in error, please update the bug.
Also, see http://support.mozillamessaging.com/ for support
=> incomplete