Closed Bug 561264 Opened 14 years ago Closed 7 years ago

parent-process plugin crash [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ]

Categories

(Core Graveyard :: Plug-ins, defect)

Product:
Core Graveyard
Component:
Plug-ins
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: chofmann, Unassigned)

References

Details

(Keywords: crash)

Crash Data

http://crash-stats.mozilla.com/report/index/4650dfce-f31c-41be-8a29-f628f2100421

0  	xul.dll  	nsPluginHost::SetUpPluginInstance  	 modules/plugin/base/src/nsPluginHost.cpp:3530
1 	xul.dll 	nsPluginHost::InstantiateFullPagePlugin 	modules/plugin/base/src/nsPluginHost.cpp:3339
2 	xul.dll 	nsObjectFrame::InstantiatePlugin 	layout/generic/nsObjectFrame.cpp:1007
3 	xul.dll 	nsObjectFrame::Instantiate 	layout/generic/nsObjectFrame.cpp:2084
4 	xul.dll 	nsObjectLoadingContent::Instantiate 	content/base/src/nsObjectLoadingContent.cpp:1770
5 	xul.dll 	nsObjectLoadingContent::EnsureInstantiation 	content/base/src/nsObjectLoadingContent.cpp:791
6 	xul.dll 	nsHTMLPluginObjElementSH::GetPluginInstanceIfSafe 	dom/base/nsDOMClassInfo.cpp:9436
7 	xul.dll 	nsHTMLPluginObjElementSH::NewResolve 	dom/base/nsDOMClassInfo.cpp:9847
8 	xul.dll 	XPCWrapper::ResolveNativeProperty 	js/src/xpconnect/src/XPCWrapper.cpp:409
9 	xul.dll 	XPC_NW_NewResolve 	js/src/xpconnect/src/XPCNativeWrapper.cpp:752
10 	js3250.dll 	js_LookupPropertyWithFlags 	js/src/jsobj.cpp:3810
11 	js3250.dll 	js_GetPropertyHelper 	js/src/jsobj.cpp:4201
12 	js3250.dll 	js_Interpret 	js/src/jsops.cpp:1520
13 	js3250.dll 	js_Invoke 	js/src/jsinterp.cpp:1368
14 	js3250.dll 	js_fun_apply 	js/src/jsfun.cpp:2046
15 	js3250.dll 	js_Interpret 	js/src/jsops.cpp:2208
16 	js3250.dll 	js_Invoke 	js/src/jsinterp.cpp:1368
17 	xul.dll 	nsXPCWrappedJSClass::CallMethod 	js/src/xpconnect/src/xpcwrappedjsclass.cpp:1696
18 	xul.dll 	nsXPCWrappedJS::CallMethod 	js/src/xpconnect/src/xpcwrappedjs.cpp:570
19 	xul.dll 	PrepareAndDispatch 	xpcom/reflect/xptcall/src/md/win32/xptcstubs.cpp:114
20 	xul.dll 	SharedStub 	xpcom/reflect/xptcall/src/md/win32/xptcstubs.cpp:141
21 	xul.dll 	nsEventListenerManager::HandleEventSubType 	content/events/src/nsEventListenerManager.cpp:1041

more at

http://crash-stats.mozilla.com/report/list?range_value=2&range_unit=weeks&signature=nsPluginHost%3A%3ASetUpPluginInstance%28char%20const*%2C%20nsIURI*%2C%20nsIPluginInstanceOwner*%29&version=Firefox%3A3.6.3

checking --- nsPluginHost::SetUpPluginInstance.char 20100421-crashdata.csv
found in: 3.6.3 3.6 3.6.2 3.6.4
release total-crashes
              nsPluginHost::SetUpPluginInstance.char crashes
                         pct.
all     383147  462     0.0012058
3.6.3   257898  422     0.00163631
3.6     17989   24      0.00133415
3.6.2   7133    13      0.00182252
3.6.4   16781   3       0.000178774

os breakdown
nsPluginHost::SetUpPluginInstance.charTotal 462
Win5.1  0.75
Win6.0  0.15
Win6.1  0.10

Just about all the comments indicate a problem with acrobat so maybe this gets flipped over to a different component after a closer look at correlation data


crashed when I clicked on an Acrobat window saying an upgrade wasn't possible.

trying to install adobe pdf reader add-on for firefox browser 

I am trying to open/access a PDF file on a website and get an error message that the Acrobrat version that is running cannot open PDFs from a webpage.

Some kind of conflict with Acrobat and Smart Notebook 10

could not launch acrobat

Tried to open a PDF file w/in Firefox and got an error stating that my version of Acrobat wasn't compatible.

there are also a couple of comments about quicktime
Depends on: 558880
Keywords: crash
From  20100425*3.6.3*modules-with-versions.txt*   85% list a wide variety of nppdf32.dll versions

nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*)|EXCEPTION_ACCESS_VIOLATION (260 crashes)
     84% (219/260) vs.   7% (17097/230167) nppdf32.dll
         18% (46/260) vs.   1% (2242/230167) 8.1.0.137
         17% (45/260) vs.   1% (1817/230167) 9.1.0.163
         15% (38/260) vs.   1% (3112/230167) 9.3.2.163
         10% (25/260) vs.   1% (2121/230167) 8.1.3.187
          9% (24/260) vs.   1% (1604/230167) 9.3.0.148
          7% (18/260) vs.   0% (538/230167) 8.0.0.456
          6% (15/260) vs.   1% (2374/230167) 9.0.0.332
          1% (3/260) vs.   0% (95/230167) 8.2.0.81
          1% (2/260) vs.   0% (297/230167) 8.2.2.217
          1% (2/260) vs.   0% (75/230167) 8.1.0.89
85%
          0% (0/260) vs.   0% (15/230167)
          0% (0/260) vs.   0% (1/230167) 4.0.5.0
          0% (1/260) vs.   0% (128/230167) 5.0.0.327
          0% (0/260) vs.   0% (115/230167) 5.0.5.452
          0% (0/260) vs.   0% (36/230167) 5.1.0.193
          0% (0/260) vs.   0% (329/230167) 6.0.0.878
          0% (0/260) vs.   0% (19/230167) 6.0.6.401
          0% (0/260) vs.   0% (725/230167) 7.0.0.0
          0% (0/260) vs.   0% (1/230167) 7.0.5.130
          0% (0/260) vs.   0% (333/230167) 7.0.5.172
          0% (0/260) vs.   0% (289/230167) 7.0.8.218
          0% (0/260) vs.   0% (792/230167) 7.0.9.50
          0% (0/260) vs.   0% (2/230167) 8.0.0.389
          0% (0/260) vs.   0% (3/230167) 8.1.0.105
          0% (0/260) vs.   0% (3/230167) 8.1.0.135
          0% (0/260) vs.   0% (31/230167) 8.1.7.59
As for me, I cannot use Fx for viewing PDFs online (a message 'Could not launch Acrobat appears'). So I download PDFs with wget and only then open via Acrobat Reader.

However, the message 'Could not launch Acrobat' occurs on *much* more regular basis than crashing.
Chris, is this bug OS=Mac only because of your browser?  because crashes are all windows ... http://crash-stats.mozilla.com/query/query?product=Firefox&version=ALL%3AALL&date=&range_value=4&range_unit=weeks&query_search=signature&query_type=exact&build_id=&process_type=all&do_query=1&query=nsPluginHost%3A%3ASetUpPluginInstance%28char%20const*%2C%20nsIURI*%2C%20nsIPluginInstanceOwner*%29 and no crashes containing another sig, searching on shorter nsPluginHost::SetUpPluginInstance
Severity: normal → critical
yep
OS: Mac OS X → Windows XP
It is #25 top crasher in 5.0b2 over the last 3 days. Maybe related to bug 519752.
Crash Signature: [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ]
Assignee: nobody → joshmoz
Summary: Firefox 3.6.3 Crash Report [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ] → parent-process plugin crash [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ]
Assignee: joshmoz → nobody
Crash Signature: [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ] → [@ nsPluginHost::SetUpPluginInstance(char const*, nsIURI*, nsIPluginInstanceOwner*) ] [@ nsPluginHost::SetUpPluginInstance ]
I'm marking this bug as WORKSFORME as bug crashlog signature didn't appear from a long time (over half year) [except some obsolete <13 versions, no crashes starting since 13 version].
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
Product: Core → Core Graveyard
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