561269 - Random Microsoft Visual C++ Runtime Library crashes while browsing Firefox.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Raul]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

I've looked around for this similar issue with others, and they all came across quite the same. But I noticed that there's had different details at the bottom.

My error shows the following:
______________________________________
Microsoft Visual C++ Runtime Error

Runtime Error!

Program: C:\Program Files\Mozilla Firefox\firefox.exe

abnoraml program termination.
_______________________________________

This happens randomly, it usually happens between 2-4 hours of browsing.
There are no step I can reproduce, I'm usually browsing my forums and or facebook when I come across this error.

Weird thing is, it has never happened to me before. This started a few days ago.
I've tried uninstalling and reinstalling, still having the same error.


Reproducible: Always




I am using the "BlackFox V1 1.1.5" Theme.
I have AdBlock plus and Java Consoles as add-ons, along with Wyyo.

Two things that I thought were quite strange about my plugins though:
1) MetaStream 3 Plugin - "disabled for my protection"
2) Hotbar Firefox Plugin - no idea how and why that got into my plugins

Comment 1

[Raul]

Attachment: This is the error I receive while browsing Firefox, that promptly proceeds to crashing Mozilla and me having to restart it.

This is the error I receive while browsing Firefox, that promptly proceeds to crashing Mozilla and me having to restart it.

Comment 2

[Tim (fmdeveloper)]

Does the crash still occur if you start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode

How about with a new, empty profile? http://support.mozilla.com/en-US/kb/Managing+profiles

--
From Bug 546064 (which sounds similar):
https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

When you get the dialog, switch to windbg (or run it and attach to firefox...
if you came late) and debug>break and use !analyze as described in the url.
--
If you can get the stacktrace please attach to this bug

Comment 3

[Raul]

(In reply to comment #2)
> Does the crash still occur if you start Firefox in Safe Mode?
> http://support.mozilla.com/en-US/kb/Safe+Mode
> 
> How about with a new, empty profile?
> http://support.mozilla.com/en-US/kb/Managing+profiles
> 
> --
> From Bug 546064 (which sounds similar):
> https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
> 
> When you get the dialog, switch to windbg (or run it and attach to firefox...
> if you came late) and debug>break and use !analyze as described in the url.
> --
> If you can get the stacktrace please attach to this bug


Hello, I've never used Safe Mode, but I am now.

I will come back if this error occurs again, 'till then, thank you.

Comment 4

[Tim (fmdeveloper)]

Did Safe Mode make a difference? Were you able to get a stacktrace from the crash?

Comment 5

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question