561284 - can't send e-mail

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[richard ramsden]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4

Sending of message failed.
An error occurred sending mail: Unable to authenticate to SMTP server smtp.comcast.net. The server does not support any compatible secure authentication mechanism but you have chosen secure authentication. Try switching off secure authentication or contact your service provider

Reproducible: Always

Actual Results:  
FAIL!

Expected Results:  
e-mail sent

It worked yesterday.

Comment 1

[Matthias Versen [:Matti]]

And did you try to switch off the secure authentication in the outgoing server configuration ?

Comment 2

[Wayne Mery (:wsmwk)]

=> major : https://bugzilla.mozilla.org/page.cgi?id=fields.html#importance

Comment 3

[richard ramsden]

Arg.
I had secure authentication off, but not in the outgoing server tab.
Having the same thing in multiple places can be confusing.
And, I need to contact my ISP.  The arsehats have disabled secure authentication.

Comment 4

[Matthias Versen [:Matti]]

You usually have 2 places, the incoming mail server setup (pop3/imap) and the outgoing (smtp) one.

Comment 5

[richard ramsden]

I have multiple inboxes.
I've had this problem before, but always with incoming.
This stupidity with an outbox is asinine.
I've file a bug report with my ISP, punctuated with "you ****".

My ISP is comcast, who generally I don't have a lot of problems with.
My only other choice is Verizon, and I had to file a civil complaint against them (and won), I'm not interested doing business with them.