561291 - Search NOT finding MOST words on pages, in email, etc.

Status: RESOLVED WORKSFORME

(Firefox :: Search, defect)

Description

[Alice]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

I use search a LOT. This new upgrade of Firefox can't find MOST things on a page, in email, etc. This is BAD. I'm going to have to use Explorer - and I HATE doing that! Anyone going to fix this? 

(This form is extremely frustrating. I do not have a clue what the "hardware platform" is. PLEASE make this form usable for normal people.) 

Reproducible: Always

Steps to Reproduce:
1. Go to ANY website or open ANY email. 
2. Try to search for anything in the page. 
Actual Results:  
It does not find words I can SEE. 

Expected Results:  
I expect it to find what I can see for myself.

Comment 1

[Matthias Versen [:Matti]]

Please add a simple example (URL + searchterm).
DO you already tried http://support.mozilla.com/en-US/kb/Safe+Mode ?

Comment 2

[Alice]

Thank you! Using safe mode doesn't help - but I JUST NOW realized what the problem is. You have to capitalize the letters as they are on the web page. What the heck? I never had to do that before these last two versions. 

THAT is the problem. Any website I go to presents this problem - and searching names or subject lines of emails in my inbox presents the same difficulty. I'm online all the time - I teach online. This is a huge nuisance for me. I don't suppose there's a fix on the way?... 

I'm assuming you don't need a screenshot? I apologize - I don't know how to put one in here. But if you were to go to any website (I just tried it at www.livescience.com) and search for a word you see on the screen, if you don't capitalize as it is on the page, Firefox won't find it. I guess a capital letter is a different character from a small letter to Mozilla... It's so much of a nuisance I'm using Windows Explorer which I DO NOT like using. 

Thank you SO MUCH for your time! I don't suppose this is a bug they are working on?...

Comment 3

[Alice]

(In reply to comment #1)
> Please add a simple example (URL + searchterm).
> DO you already tried http://support.mozilla.com/en-US/kb/Safe+Mode ?

I apologize - not sure if I properly replied to you? I want to be sure you are notified there is a reply here. I cannot tell you how grateful I am for your assistance.

Comment 4

[Matthias Versen [:Matti]]

>I'm assuming you don't need a screenshot?
No, steps to reproduce are something like this:
1) load http://example.com
2) press ctrl+f and enter "most" as search term in the bottom search bar
3) "Most" isn't found but "most" is 

I can't reproduce your issue with FF3.6.4(beta) with the website http://www.livescience.com and "most" as search Term.

Do you noticed that there is a checkbox at the searchbar ?
I don't know the english description of this checkbox because I have only a german FF.
Enabling it and firefox will search case sensitive and without enabled checkbox FF should search case insensitive

>I don't suppose there's a fix on the way?... 
Note: This is not a support database. We try to find real bugs and if such a bug can be reproduced it will be confirmed and such a bug will be fixed someday (based on the importance).

Comment 5

[Alice]

BWA HA HA HA!! I didn't notice that! Oh, I AM stupid!!! Dummkopf! (Or as we said in high school, Scheißekopf. 

Oh, mein! Deutsch! Ich hatte KEINE Idee - wow! Danke, danke, DANKE!!!! Sie sind der INTELLIGENTESTE Mann in der WELT!!!!! Auf Wiedersehen!

:-D



(In reply to comment #4)
> >I'm assuming you don't need a screenshot?
> No, steps to reproduce are something like this:
> 1) load http://example.com
> 2) press ctrl+f and enter "most" as search term in the bottom search bar
> 3) "Most" isn't found but "most" is 
> 
> I can't reproduce your issue with FF3.6.4(beta) with the website
> http://www.livescience.com and "most" as search Term.
> 
> Do you noticed that there is a checkbox at the searchbar ?
> I don't know the english description of this checkbox because I have only a
> german FF.
> Enabling it and firefox will search case sensitive and without enabled checkbox
> FF should search case insensitive
> 
> >I don't suppose there's a fix on the way?... 
> Note: This is not a support database. We try to find real bugs and if such a
> bug can be reproduced it will be confirmed and such a bug will be fixed someday
> (based on the importance).

Comment 6

[Matthias Versen [:Matti]]

:-)