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Pop-up alert panel at the bottom-right corner of the screen doesn't fade out completely

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: Manoel, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-1-30])

Attachments

(2 attachments)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; pt-BR; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3 (.NET CLR 3.5.30729)

The alert window isn't closed when it fades out. Instead, a single line of pixels of the alert is kept on the screen, and this prevents the firefox.exe process to be terminated when the browser is closed.

The WindowClass of this single line of pixels is MozillaWindowClass, which comes from a MozillaUIWindowClass. Forcing the MozillaWindowClass to close apparently produces another to take its place, so the only way to make it vanish is to close the MozillaUIWindowClass from which it comes.

Reproducible: Always

Steps to Reproduce:
1.Do something that produces an alert panel (like finishing a file download).
2.Wait for the alert panel to fade out.
Actual Results:  
A single line of pixels from the alert panel is kept on the screen.

Expected Results:  
The alert panel should close.

about:suport info:

  Informações básicas sobre o aplicativo

        Nome
        Firefox

        Versão
        3.6.3

        Pasta do perfil

          Abrir pasta

        Plugins instalados

          about:plugins

        Configuração da compilação

          about:buildconfig

  Extensões

        Nome

        Versão

        Ativo

        ID

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        {902D2C4A-457A-4EF9-AD43-7014562929FF}

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        cwwb@dietrich.cx

        Copy Link Name
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        {103B2EA2-F063-4273-958D-6B46E5B6F98C}

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        {DDC359D1-844A-42a7-9AA1-88A850A938A8}

        Exif Viewer
        1.55
        true
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        FAYT
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        true
        {c2d0e930-64de-11db-bd13-0800200c9a66}

        FireFTP
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        Flagfox
        4.0.4
        true
        {1018e4d6-728f-4b20-ad56-37578a4de76b}

        FoxLingo
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        {ef62e1ce-d2a4-4cdd-b7ec-92b120366b66}

        FoxReplace
        0.12.2
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        {477c4c36-24eb-11da-94d4-00e08161165f}

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        Greasemonkey
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        {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

        HashColouredTabs+
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        HistoryBlock
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        Image Zoom
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        {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}

        Java Console
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        Java Console
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        {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

        Java Quick Starter
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        jqs@sun.com

        Link Alert
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        linkalert.conlan@addons.mozilla.com

        Linkification
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        {35106bca-6c78-48c7-ac28-56df30b51d2a}

        Lock the Fox
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        lockthefox@mozilla.org

        Menu Editor
        1.2.6
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        {EDA7B1D7-F793-4e03-B074-E6F303317FB0}

        Microsoft .NET Framework Assistant
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        {20a82645-c095-46ed-80e3-08825760534b}

        MR Tech Toolkit
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        {9669CC8F-B388-42FE-86F4-CB5E7F5A8BDC}

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        1.0.2
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        {1ced4832-f06e-413f-aa14-9eb63ad40ace}

        OpenBook
        2.0.1.1
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        {aba3f5c2-35d5-4960-bdfc-de9c162e39ce}

        Places’ Full Titles
        3
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        {7bf7c1c3-d8e7-4020-ab38-a829c76693d5}

        Quick Preference Button
        0.1.8.1
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        qprefbtn@max.max

        Resizeable Textarea
        0.1d
        true
        resizeabletextarea@bristol.ac.uk

        Rotate Image
        0.1.3.2
        true
        rotateimage@minisystems.de

        RSS Ticker
        3.0.4
        true
        {1f91cde0-c040-11da-a94d-0800200c9a66}

        Save Image in Folder
        1.3.1
        true
        {5e594888-3e8e-47da-b2c6-b0b545112f84}

        Save Link in Folder
        1.5.2
        true
        {7a46f9fe-4818-4837-ae4a-39c53978ae99}

        Screengrab
        0.96.3
        true
        {02450954-cdd9-410f-b1da-db804e18c671}

        Searchbar Autosizer
        1.4.5
        true
        {655397ca-4766-496b-b7a8-3a5b176ee4c2}

        Show Go!
        1.0.3
        true
        showgo@supernova00

        Show Picture
        2.3
        true
        LDshowpicture_plashcor@gmail.com

        Smiley Xtra
        5.0.2
        true
        smxtra5@smileyxtra.co.uk

        Split Pannel
        0.8.8
        false
        splitpannel@max.max

        Stylish
        1.0.8
        true
        {46551EC9-40F0-4e47-8E18-8E5CF550CFB8}

        Tab Counter
        1.8.4
        true
        tabcounter@morac

        Tab Mix Plus
        0.3.8.2
        true
        {dc572301-7619-498c-a57d-39143191b318}

        Text Formatting Toolbar
        0.1.4.10
        false
        format.bar@codefisher.org

        Torbutton
        1.2.5
        true
        {e0204bd5-9d31-402b-a99d-a6aa8ffebdca}

        Tumblr Post
        1.14
        true
        {99210d54-6321-41e8-bd1b-2b4c55874efb}

        United States English Dictionary
        4.0.0
        true
        en-US@dictionaries.addons.mozilla.org

        Update Scanner
        3.1.2
        true
        {c07d1a49-9894-49ff-a594-38960ede8fb9}

        Uppity
        1.5.6
        true
        {16cbd87c-eb99-4f5c-9825-83cf13ab7ff8}

        URL Suffix
        0.5.1
        true
        {77a873d0-4afd-11d9-9669-0800200c9a66}

        Verificação ortográfica pt-BR
        1.0.0.1
        true
        pt-BR@dictionaries.addons.mozilla.org

        Xmarks
        3.6.14
        true
        foxmarks@kei.com

        FoxyProxy Standard
        2.19.1
        true
        foxyproxy@eric.h.jung

        BBCodeXtra
        0.2.6.1
        true
        {af79f858-4b25-4ca4-822b-b5db1be628fc}

        Java Console
        6.0.19
        true
        {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA}

        Go classic
        0.11.6
        true
        realfox@extensions.moz

        WebMail Notifier
        2.3.4
        true
        {37fa1426-b82d-11db-8314-0800200c9a66}

  Preferências modificadas

      Nome

      Valor

        accessibility.typeaheadfind
        true

        accessibility.typeaheadfind.flashBar
        0

        browser.history_expire_days
        20

        browser.history_expire_days.mirror
        20

        browser.places.importBookmarksHTML
        false

        browser.places.importDefaults
        false

        browser.places.leftPaneFolderId
        -1

        browser.places.migratePostDataAnnotations
        false

        browser.places.smartBookmarksVersion
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        browser.places.updateRecentTagsUri
        false

        browser.startup.homepage
        http://en.wikipedia.org/wiki/Category:Programming_constructs

        browser.startup.homepage_override.mstone
        rv:1.9.2.3

        browser.tabs.closeWindowWithLastTab
        false

        browser.tabs.loadFolderAndReplace
        false

        browser.tabs.loadInBackground
        false

        browser.tabs.selectOwnerOnClose
        false

        browser.tabs.tabMaxWidth
        390

        browser.tabs.tabMinWidth
        60

        browser.tabs.warnOnClose
        false

        dom.disable_window_move_resize
        true

        dom.disable_window_status_change
        false

        extensions.checkCompatibility.3.5
        true

        extensions.checkCompatibility.3.6
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        extensions.lastAppVersion
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        font.minimum-size.x-western
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        general.useragent.extra.microsoftdotnet
        (.NET CLR 3.5.30729)

        network.cookie.lifetimePolicy
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        network.cookie.prefsMigrated
        true

        network.dns.disablePrefetch
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        print.print_printer
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        print.printer_HP_DeskJet_600.print_evenpages
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        print.printer_HP_DeskJet_600.print_footercenter

        print.printer_HP_DeskJet_600.print_footerleft
        &PT

        print.printer_HP_DeskJet_600.print_footerright
        &D

        print.printer_HP_DeskJet_600.print_headercenter

        print.printer_HP_DeskJet_600.print_headerleft
        &T

        print.printer_HP_DeskJet_600.print_headerright
        &U

        print.printer_HP_DeskJet_600.print_in_color
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        print.printer_HP_DeskJet_600.print_margin_bottom
        0.5

        print.printer_HP_DeskJet_600.print_margin_left
        0.5

        print.printer_HP_DeskJet_600.print_margin_right
        0.5

        print.printer_HP_DeskJet_600.print_margin_top
        0.5

        print.printer_HP_DeskJet_600.print_oddpages
        true

        print.printer_HP_DeskJet_600.print_orientation
        0

        print.printer_HP_DeskJet_600.print_pagedelay
        500

        print.printer_HP_DeskJet_600.print_paper_data
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        print.printer_HP_DeskJet_600.print_paper_height
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        print.printer_HP_DeskJet_600.print_paper_size
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        print.printer_HP_DeskJet_600.print_paper_size_type
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        print.printer_HP_DeskJet_600.print_paper_width
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        print.printer_HP_DeskJet_600.print_reversed
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        print.printer_HP_DeskJet_600.print_scaling
        1,00

        print.printer_HP_DeskJet_600.print_shrink_to_fit
        true

        print.printer_HP_DeskJet_600.print_to_file
        false

        print.printer_HP_DeskJet_600.print_unwriteable_margin_bottom
        0

        print.printer_HP_DeskJet_600.print_unwriteable_margin_left
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        print.printer_HP_DeskJet_600.print_unwriteable_margin_right
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        print.printer_HP_DeskJet_600.print_unwriteable_margin_top
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        print.printer_HP_Deskjet_F4100_series.print_bgcolor
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        print.printer_HP_Deskjet_F4100_series.print_bgimages
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        print.printer_HP_Deskjet_F4100_series.print_downloadfonts
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        print.printer_HP_Deskjet_F4100_series.print_footerleft
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        print.printer_HP_Deskjet_F4100_series.print_headerleft
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(Reporter)

Comment 1

8 years ago
Created attachment 441331 [details]
Screenshot

There's a single line of pixels from the alert panel on the bottom-right corner of the screen, preventing the alert panel and therefore the Firefox.exe process from closing.
(Reporter)

Comment 2

8 years ago
Created attachment 441332 [details]
WindowClass screenshot

WindowsClass detected through the "Find" function in HideThatWindow (hidethatwindow.sf.net).
(Reporter)

Updated

8 years ago
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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