561684 - Firefox PDF Plugin for Mac OS X 1.1.3 stops Firefox from Opening

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[[e-mail]]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4

Whenever I install the Firefox PDF Plugin, Firefox will not restart / start except in safe mode.  I have had the problem on Firefox 3.6.3 & now on 3.6.4 Beta too. To fix the problem, I uninstall the add-on, then Firefox works as expected.

Reproducible: Always

Steps to Reproduce:
1.Firefox preferences, manage addons, pdf
2.Once installed, hit restart
3.Firefox browser does not restart, except if you restart in SAFE mode

Actual Results:  
Firefox would not start

Expected Results:  
Firefox should have restarted

Comment 1

[Tyler Downer [He/Him]]

What "plugin" is this? acrobat reader? Or an extension? If it is an extension, please report to the extension developers.

Comment 2

[Kevin Brosnan]

Sounds like http://code.google.com/p/firefox-mac-pdf/ which allows for preview to show pdfs inline in Firefox.

Comment 3

[[e-mail]]

Yes, Kevin, you are correct, it is the Add-on you mention, which allows you to view PDF's online in Firefox.  I am running a MacBook Pro with Snow Leopard, however my wife has a MacBook also with with Snow Leopard & does not have any issues with this add-on.

Comment 4

[Matthias Versen [:Matti]]

Issues with addons should be reported to the addon developers.
Do you already tried a new profile http://support.mozilla.com/en-US/kb/Managing+profiles 

It could be a conflict with other addons.

Comment 5

[Kevin Brosnan]

Firefox works without the extension present. As Matti said problems with the extension should be reported to the extension author.