Closed
Bug 561742
Opened 14 years ago
Closed 13 years ago
Intermittently SMARTZONE/COMCAST goes unusable after log in.
Categories
(Firefox :: General, defect)
Tracking
()
RESOLVED
INCOMPLETE
People
(Reporter: dave_p, Unassigned)
References
()
Details
(Whiteboard: [CLOSEME 2011-1-30])
User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.0; hc; (R1 1.5); .NET CLR 2.0.50727) Build Identifier: firefox3.6.3 Intermittent. Not clear what evokes it. IE always works, same pages. Just kicked out again. comcast/isp sez I'm only one seeing it?? Screen goes to just a display of hotlink texts, no graphics, and is unreponsive. THIS time seemed to happen after firefox (3.6.3) went into 'i'm comatose and you can't restart me' modes. Used Task Manager to stop the comatose instance. Windows 2000. Is that allowed? Will 'recover' random number of days/events(?) out. Controlled reboot of OS DOES NOT reliably fix. I THINK I have 'snapshots' of Troubleshooting info, in run/fail mod. No listed updates for plugins/etc available. (Some other sites go mildly weird when firefox gets 'this way', but stay usable. notably www.gocomics.com and www.bbc.co.uk. (bbc goes very weird: page graphics lost, all hotlinks in column down LH edge)). (I half suspect changes to sites, BUT: IE always works and two sites go weird together.) If I'm truly the onlyone,then.... Reproducible: Sometimes Steps to Reproduce: 1.www.comcast.net (looks normalish) 2.select email (looks normal) 3.log in (looks normal) 4. Off to hyperspace... Actual Results: i, Sign Out | My Account comcast.net | Help Security Ask Comcast Loading... ADVERTISEMENT © 2008 Comcast Cable Communications UPDATED: Privacy Policy UPDATED: Terms of Service Contact Us Add Comcast Services Tell Us What You Think Copyright © Comcast Interactive Media 2008. All rights reserved. Expected Results: (usable web page) Error console: (top four/bottom four) Warning: Expected declaration but found '*'. Skipped to next declaration. Source File: http://support.mozilla.com/minify.php/css_styles_mozcommon;css_styles_mozfh Line: 1 Warning: Expected declaration but found '*'. Skipped to next declaration. Source File: http://support.mozilla.com/minify.php/css_styles_mozcommon;css_styles_mozfh Line: 1 Warning: Expected declaration but found '*'. Skipped to next declaration. Source File: http://support.mozilla.com/minify.php/css_styles_mozcommon;css_styles_mozfh Line: 1 Warning: Expected declaration but found '*'. Skipped to next declaration. Source File: http://support.mozilla.com/minify.php/css_styles_mozcommon;css_styles_mozfh Line: 1 . . . Error: ZmZimbraMail is not defined Source File: http://sz0043.wc.mail.comcast.net/zimbra/mail Line: 1370 Error: AjxCore is not defined Source File: http://sz0043.wc.mail.comcast.net/zimbra/mail Line: 1634 login.comcast.net : potentially vulnerable to CVE-2009-3555 --------------------------------------------- Troubleshooting info Application Basics Name Firefox Version 3.6.3 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig Extensions Name Version Enabled ID DownloadHelper 4.7.3 true {b9db16a4-6edc-47ec-a1f4-b86292ed211d} Java Console 6.0.11 true {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} Java Console 6.0.13 true {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} Java Console 6.0.15 true {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} Java Quick Starter 1.0 true jqs@sun.com Java Console 6.0.19 true {CAFEEFAC-0016-0000-0019-ABCDEFFEDCBA} Java Console 6.0.20 true {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.history_expire_days 22 browser.history_expire_days.mirror 22 browser.history_expire_days_min 10 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage www.gocomics.com browser.startup.homepage_override.mstone rv:1.9.2.3 dom.storage.enabled false extensions.lastAppVersion 3.6.3 general.useragent.extra.betterprivacy network.cookie.prefsMigrated true network.ftp.anonymous_password places.last_vacuum 1271554087 print.print_printer Acrobat PDFWriter print.printer_Acrobat_PDFWriter.print_bgcolor false print.printer_Acrobat_PDFWriter.print_bgimages false print.printer_Acrobat_PDFWriter.print_command print.printer_Acrobat_PDFWriter.print_downloadfonts true print.printer_Acrobat_PDFWriter.print_edge_bottom 0 print.printer_Acrobat_PDFWriter.print_edge_left 0 print.printer_Acrobat_PDFWriter.print_edge_right 0 print.printer_Acrobat_PDFWriter.print_edge_top 0 print.printer_Acrobat_PDFWriter.print_evenpages true print.printer_Acrobat_PDFWriter.print_footercenter print.printer_Acrobat_PDFWriter.print_footerleft &PT print.printer_Acrobat_PDFWriter.print_footerright &D print.printer_Acrobat_PDFWriter.print_headercenter print.printer_Acrobat_PDFWriter.print_headerleft &T print.printer_Acrobat_PDFWriter.print_headerright &U print.printer_Acrobat_PDFWriter.print_in_color true print.printer_Acrobat_PDFWriter.print_margin_bottom 0.5 print.printer_Acrobat_PDFWriter.print_margin_left 0.5 print.printer_Acrobat_PDFWriter.print_margin_right 0.5 print.printer_Acrobat_PDFWriter.print_margin_top 0.5 print.printer_Acrobat_PDFWriter.print_oddpages true print.printer_Acrobat_PDFWriter.print_orientation 0 print.printer_Acrobat_PDFWriter.print_pagedelay 500 print.printer_Acrobat_PDFWriter.print_paper_data 1 print.printer_Acrobat_PDFWriter.print_paper_height 11.00 print.printer_Acrobat_PDFWriter.print_paper_size 6881312 print.printer_Acrobat_PDFWriter.print_paper_size_type 0 print.printer_Acrobat_PDFWriter.print_paper_size_unit 0 print.printer_Acrobat_PDFWriter.print_paper_width 8.50 print.printer_Acrobat_PDFWriter.print_reversed false print.printer_Acrobat_PDFWriter.print_scaling 1.00 print.printer_Acrobat_PDFWriter.print_shrink_to_fit true print.printer_Acrobat_PDFWriter.print_to_file false print.printer_Acrobat_PDFWriter.print_unwriteable_margin_bottom 0 print.printer_Acrobat_PDFWriter.print_unwriteable_margin_left 0 print.printer_Acrobat_PDFWriter.print_unwriteable_margin_right 0 print.printer_Acrobat_PDFWriter.print_unwriteable_margin_top 0 print.printer_Lexmark_Z23-Z33.print_bgcolor false print.printer_Lexmark_Z23-Z33.print_bgimages false print.printer_Lexmark_Z23-Z33.print_evenpages true print.printer_Lexmark_Z23-Z33.print_footercenter print.printer_Lexmark_Z23-Z33.print_footerleft &PT print.printer_Lexmark_Z23-Z33.print_footerright &D print.printer_Lexmark_Z23-Z33.print_headercenter print.printer_Lexmark_Z23-Z33.print_headerleft &T print.printer_Lexmark_Z23-Z33.print_headerright &U print.printer_Lexmark_Z23-Z33.print_in_color true print.printer_Lexmark_Z23-Z33.print_margin_bottom 0.5 print.printer_Lexmark_Z23-Z33.print_margin_left 0.5 print.printer_Lexmark_Z23-Z33.print_margin_right 0.5 print.printer_Lexmark_Z23-Z33.print_margin_top 0.5 print.printer_Lexmark_Z23-Z33.print_oddpages true print.printer_Lexmark_Z23-Z33.print_orientation 0 print.printer_Lexmark_Z23-Z33.print_reversed false print.printer_Lexmark_Z23-Z33.print_scaling 1.00 print.printer_Lexmark_Z23-Z33.print_shrink_to_fit true print.printer_hp_deskjet_845c_series.print_bgcolor false print.printer_hp_deskjet_845c_series.print_bgimages false print.printer_hp_deskjet_845c_series.print_command print.printer_hp_deskjet_845c_series.print_downloadfonts true print.printer_hp_deskjet_845c_series.print_edge_bottom 0 print.printer_hp_deskjet_845c_series.print_edge_left 0 print.printer_hp_deskjet_845c_series.print_edge_right 0 print.printer_hp_deskjet_845c_series.print_edge_top 0 print.printer_hp_deskjet_845c_series.print_evenpages true print.printer_hp_deskjet_845c_series.print_footercenter print.printer_hp_deskjet_845c_series.print_footerleft &PT print.printer_hp_deskjet_845c_series.print_footerright &D print.printer_hp_deskjet_845c_series.print_headercenter print.printer_hp_deskjet_845c_series.print_headerleft &T print.printer_hp_deskjet_845c_series.print_headerright &U print.printer_hp_deskjet_845c_series.print_in_color true print.printer_hp_deskjet_845c_series.print_margin_bottom 0.5 print.printer_hp_deskjet_845c_series.print_margin_left 0.5 print.printer_hp_deskjet_845c_series.print_margin_right 0.5 print.printer_hp_deskjet_845c_series.print_margin_top 0.5 print.printer_hp_deskjet_845c_series.print_oddpages true print.printer_hp_deskjet_845c_series.print_orientation 0 print.printer_hp_deskjet_845c_series.print_pagedelay 500 print.printer_hp_deskjet_845c_series.print_paper_data 1 print.printer_hp_deskjet_845c_series.print_paper_height 11.00 print.printer_hp_deskjet_845c_series.print_paper_size 6881312 print.printer_hp_deskjet_845c_series.print_paper_size_type 0 print.printer_hp_deskjet_845c_series.print_paper_size_unit 0 print.printer_hp_deskjet_845c_series.print_paper_width 8.50 print.printer_hp_deskjet_845c_series.print_reversed false print.printer_hp_deskjet_845c_series.print_scaling 1.00 print.printer_hp_deskjet_845c_series.print_shrink_to_fit true print.printer_hp_deskjet_845c_series.print_to_file false print.printer_hp_deskjet_845c_series.print_unwriteable_margin_bottom 0 print.printer_hp_deskjet_845c_series.print_unwriteable_margin_left 0 print.printer_hp_deskjet_845c_series.print_unwriteable_margin_right 0 print.printer_hp_deskjet_845c_series.print_unwriteable_margin_top 0 privacy.popups.first_popup false privacy.popups.prefill_whitelist false privacy.popups.remove_blacklist false privacy.sanitize.migrateFx3Prefs true security.disable_button.changePassword false security.disable_button.resetPassword false security.password_lifetime 0 security.warn_viewing_mixed false
Reporter | ||
Comment 1•14 years ago
|
||
added by originator: Looks like 'clear cache' clears it. Which is a usable workaround. Tho IE does not seem to require Clear Cache use... best
Comment 2•14 years ago
|
||
Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing. http://support.mozilla.com/kb/Safe+Mode http://support.mozilla.com/kb/Managing+profiles You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html
Whiteboard: [CLOSEME 2011-1-30]
Comment 3•13 years ago
|
||
No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 13 years ago
Resolution: --- → INCOMPLETE
You need to log in
before you can comment on or make changes to this bug.
Description
•