Closed Bug 562272 Opened 14 years ago Closed 14 years ago

If FF is left up overnight w/ mail.yahoo.com open, it hard freezes

Categories

(Firefox :: General, defect)

3.6 Branch
x86_64
Windows Vista
defect
Not set
critical

Tracking

()

RESOLVED INCOMPLETE

People

(Reporter: thesamim, Unassigned)

References

()

Details

(Keywords: hang, perf, stackwanted, Whiteboard: [closeme 2010-07-11] please attach stacktrace file with symbols)

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4 ( .NET CLR 3.5.30729; .NET4.0E)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.4) Gecko/20100413 Firefox/3.6.4 ( .NET CLR 3.5.30729; .NET4.0E)

Happens every night. Only way to kill is through task manager.

Last Crash Id: bp-af29baa5-4de9-4ed2-baa3-ad8522100427 (But I'm not sure it's relate.

Noticing progressive degradation of performance the longer Firefox is up.

Reproducible: Always

Steps to Reproduce:
1. open http://mail.yahoo.com
2. let sit over night
3. attempt to do anything with Firefox.
Actual Results:  
Firefox does not respond at all.

Expected Results:  
Firefox should respond normally.

Progressive degradation also happening on Windows 7 64bit.



  Application Basics

        Name
        Firefox

        Version
        3.6.4

        Profile Directory

          Open Containing Folder

        Installed Plugins

          about:plugins

        Build Configuration

          about:buildconfig

  Extensions

        Name

        Version

        Enabled

        ID

        Norton IPS
        1.0
        true
        {8545daff-ad1e-493f-a37e-eed1ac79682b}

        Java Console
        6.0.12
        true
        {CAFEEFAC-0016-0000-0012-ABCDEFFEDCBA}

        Java Console
        6.0.14
        true
        {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}

        Java Console
        6.0.15
        true
        {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}

        Better Gmail 2
        1.1.1
        true
        bettergmail2@ginatrapani.org

        CheckPlaces
        2.2.1
        true
        checkplaces@andyhalford.com

        Firebug
        1.5.3
        true
        firebug@software.joehewitt.com

        Xmarks
        3.6.14
        true
        foxmarks@kei.com

        LogMeIn, Inc. Remote Access Plugin
        1.0.0.464
        false
        LogMeInClient@logmein.com

        Move Media Player
        1.0.0.071303000004
        true
        moveplayer@movenetworks.com

        netbeans-firefox-extension
        0.6
        true
        netbeans-firefox-extension@netbeans.org

        Cooliris
        1.11.7
        true
        piclens@cooliris.com

        PlacesCleaner
        0.3.5.1
        true
        PlacesCleaner@sto.tw

        SortPlaces
        1.6.7
        true
        sortplaces@andyhalford.com

        Microsoft .NET Framework Assistant
        1.2.1
        true
        {20a82645-c095-46ed-80e3-08825760534b}

        IE Tab
        1.5.20090525
        false
        {77b819fa-95ad-4f2c-ac7c-486b356188a9}

        Hyperwords
        6.0.2
        true
        {9A752782-D706-479b-98F8-3F66BF921692}

        Web Developer
        1.1.8
        true
        {c45c406e-ab73-11d8-be73-000a95be3b12}

        Greasemonkey
        0.8.20100408.6
        true
        {e4a8a97b-f2ed-450b-b12d-ee082ba24781}

        Norton Toolbar
        3.7.2
        true
        {7BA52691-1876-45ce-9EE6-54BCB3B04BBC}

        Google Gears
        0.5.36.0
        true
        {000a9d1c-beef-4f90-9363-039d445309b8}

        Java Console
        6.0.18
        true
        {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}

  Modified Preferences

      Name

      Value

        accessibility.browsewithcaret
        true

        accessibility.typeaheadfind.flashBar
        0

        browser.places.leftPaneFolderId
        -1

        browser.places.smartBookmarksVersion
        2

        browser.startup.homepage
        www.google.com

        browser.startup.homepage_override.mstone
        rv:1.9.2.4

        extensions.lastAppVersion
        3.6.4

        general.useragent.extra.microsoftdotnet
        ( .NET CLR 3.5.30729; .NET4.0E)

        javascript.options.strict
        true

        network.cookie.prefsMigrated
        true

        network.image.imageBehavior
        0

        places.last_vacuum
        1268799698

        print.print_printer
        DaddyPrint

        print.printer_CutePDF_Writer.print_bgcolor
        false

        print.printer_CutePDF_Writer.print_bgimages
        false

        print.printer_CutePDF_Writer.print_command

        print.printer_CutePDF_Writer.print_downloadfonts
        false

        print.printer_CutePDF_Writer.print_edge_bottom
        0

        print.printer_CutePDF_Writer.print_edge_left
        0

        print.printer_CutePDF_Writer.print_edge_right
        0

        print.printer_CutePDF_Writer.print_edge_top
        0

        print.printer_CutePDF_Writer.print_evenpages
        true

        print.printer_CutePDF_Writer.print_footercenter

        print.printer_CutePDF_Writer.print_footerleft
        &PT

        print.printer_CutePDF_Writer.print_footerright
        &D

        print.printer_CutePDF_Writer.print_headercenter

        print.printer_CutePDF_Writer.print_headerleft
        &T

        print.printer_CutePDF_Writer.print_headerright
        &U

        print.printer_CutePDF_Writer.print_in_color
        true

        print.printer_CutePDF_Writer.print_margin_bottom
        0.5

        print.printer_CutePDF_Writer.print_margin_left
        0.5

        print.printer_CutePDF_Writer.print_margin_right
        0.5

        print.printer_CutePDF_Writer.print_margin_top
        0.5

        print.printer_CutePDF_Writer.print_oddpages
        true

        print.printer_CutePDF_Writer.print_orientation
        0

        print.printer_CutePDF_Writer.print_pagedelay
        500

        print.printer_CutePDF_Writer.print_paper_data
        1

        print.printer_CutePDF_Writer.print_paper_height
        11.00

        print.printer_CutePDF_Writer.print_paper_size_type
        0

        print.printer_CutePDF_Writer.print_paper_size_unit
        0

        print.printer_CutePDF_Writer.print_paper_width
        8.50

        print.printer_CutePDF_Writer.print_reversed
        false

        print.printer_CutePDF_Writer.print_scaling
        1.00

        print.printer_CutePDF_Writer.print_shrink_to_fit
        true

        print.printer_CutePDF_Writer.print_to_file
        false

        print.printer_CutePDF_Writer.print_unwriteable_margin_bottom
        0

        print.printer_CutePDF_Writer.print_unwriteable_margin_left
        0

        print.printer_CutePDF_Writer.print_unwriteable_margin_right
        0

        print.printer_CutePDF_Writer.print_unwriteable_margin_top
        0

        print.printer_DaddyPrint.print_bgcolor
        false

        print.printer_DaddyPrint.print_bgimages
        false

        print.printer_DaddyPrint.print_command

        print.printer_DaddyPrint.print_downloadfonts
        false

        print.printer_DaddyPrint.print_edge_bottom
        0

        print.printer_DaddyPrint.print_edge_left
        0

        print.printer_DaddyPrint.print_edge_right
        0

        print.printer_DaddyPrint.print_edge_top
        0

        print.printer_DaddyPrint.print_evenpages
        true

        print.printer_DaddyPrint.print_footercenter

        print.printer_DaddyPrint.print_footerleft
        &PT

        print.printer_DaddyPrint.print_footerright
        &D

        print.printer_DaddyPrint.print_headercenter

        print.printer_DaddyPrint.print_headerleft
        &T

        print.printer_DaddyPrint.print_headerright
        &U

        print.printer_DaddyPrint.print_in_color
        true

        print.printer_DaddyPrint.print_margin_bottom
        0.5

        print.printer_DaddyPrint.print_margin_left
        0.5

        print.printer_DaddyPrint.print_margin_right
        0.5

        print.printer_DaddyPrint.print_margin_top
        0.5

        print.printer_DaddyPrint.print_oddpages
        true

        print.printer_DaddyPrint.print_orientation
        0

        print.printer_DaddyPrint.print_pagedelay
        500

        print.printer_DaddyPrint.print_paper_data
        0

        print.printer_DaddyPrint.print_paper_height
        11.00

        print.printer_DaddyPrint.print_paper_size_type
        0

        print.printer_DaddyPrint.print_paper_size_unit
        0

        print.printer_DaddyPrint.print_paper_width
        8.50

        print.printer_DaddyPrint.print_reversed
        false

        print.printer_DaddyPrint.print_scaling
        1.00

        print.printer_DaddyPrint.print_shrink_to_fit
        true

        print.printer_DaddyPrint.print_to_file
        false

        print.printer_DaddyPrint.print_unwriteable_margin_bottom
        0

        print.printer_DaddyPrint.print_unwriteable_margin_left
        0

        print.printer_DaddyPrint.print_unwriteable_margin_right
        0

        print.printer_DaddyPrint.print_unwriteable_margin_top
        0

        print.printer_MaMaPrinter.print_bgcolor
        false

        print.printer_MaMaPrinter.print_bgimages
        false

        print.printer_MaMaPrinter.print_command

        print.printer_MaMaPrinter.print_downloadfonts
        false

        print.printer_MaMaPrinter.print_edge_bottom
        0

        print.printer_MaMaPrinter.print_edge_left
        0

        print.printer_MaMaPrinter.print_edge_right
        0

        print.printer_MaMaPrinter.print_edge_top
        0

        print.printer_MaMaPrinter.print_evenpages
        true

        print.printer_MaMaPrinter.print_footercenter

        print.printer_MaMaPrinter.print_footerleft
        &PT

        print.printer_MaMaPrinter.print_footerright
        &D

        print.printer_MaMaPrinter.print_headercenter

        print.printer_MaMaPrinter.print_headerleft
        &T

        print.printer_MaMaPrinter.print_headerright
        &U

        print.printer_MaMaPrinter.print_in_color
        true

        print.printer_MaMaPrinter.print_margin_bottom
        0.5

        print.printer_MaMaPrinter.print_margin_left
        0.5

        print.printer_MaMaPrinter.print_margin_right
        0.5

        print.printer_MaMaPrinter.print_margin_top
        0.5

        print.printer_MaMaPrinter.print_oddpages
        true

        print.printer_MaMaPrinter.print_orientation
        0

        print.printer_MaMaPrinter.print_pagedelay
        500

        print.printer_MaMaPrinter.print_paper_data
        0

        print.printer_MaMaPrinter.print_paper_height
        11.00

        print.printer_MaMaPrinter.print_paper_size_type
        0

        print.printer_MaMaPrinter.print_paper_size_unit
        0

        print.printer_MaMaPrinter.print_paper_width
        8.50

        print.printer_MaMaPrinter.print_reversed
        false

        print.printer_MaMaPrinter.print_scaling
        1.00

        print.printer_MaMaPrinter.print_shrink_to_fit
        true

        print.printer_MaMaPrinter.print_to_file
        false

        print.printer_MaMaPrinter.print_unwriteable_margin_bottom
        0

        print.printer_MaMaPrinter.print_unwriteable_margin_left
        0

        print.printer_MaMaPrinter.print_unwriteable_margin_right
        0

        print.printer_MaMaPrinter.print_unwriteable_margin_top
        0

        print.printer_Microsoft_XPS_Document_Writer.print_bgcolor
        false

        print.printer_Microsoft_XPS_Document_Writer.print_bgimages
        false

        print.printer_Microsoft_XPS_Document_Writer.print_command

        print.printer_Microsoft_XPS_Document_Writer.print_downloadfonts
        false

        print.printer_Microsoft_XPS_Document_Writer.print_edge_bottom
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_left
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_right
        0

        print.printer_Microsoft_XPS_Document_Writer.print_edge_top
        0

        print.printer_Microsoft_XPS_Document_Writer.print_evenpages
        true

        print.printer_Microsoft_XPS_Document_Writer.print_footercenter

        print.printer_Microsoft_XPS_Document_Writer.print_footerleft
        &PT

        print.printer_Microsoft_XPS_Document_Writer.print_footerright
        &D

        print.printer_Microsoft_XPS_Document_Writer.print_headercenter

        print.printer_Microsoft_XPS_Document_Writer.print_headerleft
        &T

        print.printer_Microsoft_XPS_Document_Writer.print_headerright
        &U

        print.printer_Microsoft_XPS_Document_Writer.print_in_color
        true

        print.printer_Microsoft_XPS_Document_Writer.print_margin_bottom
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_left
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_right
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_margin_top
        0.5

        print.printer_Microsoft_XPS_Document_Writer.print_oddpages
        true

        print.printer_Microsoft_XPS_Document_Writer.print_orientation
        0

        print.printer_Microsoft_XPS_Document_Writer.print_pagedelay
        500

        print.printer_Microsoft_XPS_Document_Writer.print_paper_data
        0

        print.printer_Microsoft_XPS_Document_Writer.print_paper_height
        11.00

        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_type
        0

        print.printer_Microsoft_XPS_Document_Writer.print_paper_size_unit
        0

        print.printer_Microsoft_XPS_Document_Writer.print_paper_width
        8.50

        print.printer_Microsoft_XPS_Document_Writer.print_reversed
        false

        print.printer_Microsoft_XPS_Document_Writer.print_scaling
        1.00

        print.printer_Microsoft_XPS_Document_Writer.print_shrink_to_fit
        true

        print.printer_Microsoft_XPS_Document_Writer.print_to_file
        false

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_bottom
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_left
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_right
        0

        print.printer_Microsoft_XPS_Document_Writer.print_unwriteable_margin_top
        0

        privacy.cpd.downloads
        false

        privacy.cpd.formdata
        false

        privacy.cpd.history
        false

        privacy.cpd.offlineApps
        true

        privacy.cpd.siteprefs
        false

        privacy.sanitize.migrateFx3Prefs
        true

        privacy.sanitize.timeSpan
        0

        security.warn_viewing_mixed
        false
http://mail.yahoo.com is definitely the culprit in this instance. Leaving FF up all night with other sites, or the google home page does not result in a freeze. Leaving http://mail.yahoo.com up for any length of time without interaction causes the freeze.
Firefox 3.6.4 frequently becomes unresponsive during normal browsing on Win7 x64.
kamil, your issue is diferent, please go to support.mozilla.com for help.
It freezes when I let Gmail or google analytics run, every 3 or 5 minutes Firefox stop working, I had to use IE,  IE , please !!!!!!!!! I'm desperate enough to do that. I'm on XP and I have another pc on Windows 7 that has the same problem
https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report#Alternative_ways_to_get_a_stacktrace
Keywords: perf, stackwanted
Whiteboard: [closeme 2010-07-11] please attach stacktrace file with symbols
Version: unspecified → 3.6 Branch
same problem that "line" : FF always freeze during loading of gmail "home" page. I must kill FF and use IE to consult my emails !!! :(

my system : win XP pro 2002 SP3 (processor : AMD Athlon 64 3000+ 2Ghz, 2Go RAM)

please... help
No reply, INCOMPLETE. Please retest with Firefox 3.6.8 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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