User-Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729) Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:184.108.40.206) Gecko/20100413 Firefox/3.6.4 (.NET CLR 3.5.30729) Bookmarks are gone and I'am not impressed. Reproducible: Always
What do you mean by auto installed? an update? bookmarks are never wiped, it's most likely you have some extension that caused that. Try Safe Mode http://support.mozilla.com/kb/Safe+Mode you can also take a look at http://support.mozilla.com/kb/Lost+Bookmarks
Component: General → Bookmarks & History
QA Contact: general → bookmarks
Firefox found a new version 3.6.4 beta and installed. In the install all the files and folders in the Mozilla Firefox in the programs folder were over written and the bookmarks file is a 7k. The Mozilla Firefox 3 Beta 4 folder has a default folder with a empty pref folder
(In reply to comment #2) > the bookmarks file is a 7k. what's the bookmarks file and where did you find it? > a default folder with a empty pref folder Not sure what you mean, can you better describe or attach a screenshot? Btw, your personal data are not stored in the program folder but in a profile folder: http://support.mozilla.com/kb/Managing+profiles Installing a new version does not touch your profile folder. Did you try the Safe Mode i suggested above?
No answers, please contact support if the problem is not solved: http://support.mozilla.com/
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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