Closed Bug 564350 Opened 16 years ago Closed 16 years ago

TB looses contact with a relocated profile

Categories

(Thunderbird :: General, defect)

x86
Windows XP
defect
Not set
critical

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: PowerSurge, Unassigned)

Details

(Keywords: dataloss, Whiteboard: closeme 2010-07-29)

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US) AppleWebKit/532.5 (KHTML, like Gecko) Chrome/4.1.249.1064 Safari/532.5 Build Identifier: TB 3.0.4 While in TB2 I relocated the profile directory to a network location so that it can be accessed from multiple computers (TB2.a, .b, & .c). Some time after updating 1 PC to TB3.b, TB3 could not see the profile. Tried creating a new profile numerous times with no success. Installed TB3.c on 3rd PC and pointed it to the proper profile directory. TB3.c worked without a problem. I recreated the profile on TB3.b and it worked fine (TB2.a was working all this time). I backed up the setting now that they worked... just in case. Recently, however, both of my TB3 installations (TB3.b & TB3.c) again lost contact, and I can't seem to get them back. I tried restoring the backed up settings, and still no luck. No other settings, paths, etc changed during this time that could've caused this, and TB has been shut down properly to my knowledge during all this time. And my TB2.a has power issues and won't start to verify consistency. I am now missing all my emails - it's asking me to set everything up again, but I know the data is good and available. Help? Reproducible: Always Expected Results: Point to new path, new path is accepted and used. No need to play around with extra profiles. Everything is stock with no plug-ins, and no customizations beyond the relocating profile directory to network drive (which is up full-time).
Pop or imap ?
(In reply to comment #1) > Pop or imap ?
Keywords: dataloss
Whiteboard: closeme 2010-07-29
no response, so => incomplete if you feel this again, please consult mozillamessaging.com support links
Status: UNCONFIRMED → RESOLVED
Closed: 16 years ago
Resolution: --- → INCOMPLETE
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