565451 - segmentation fault attempting to download messages from imap.aol.com

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Chris Slade]

User-Agent:       Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.2.3) Gecko/20100416 Mandriva Linux/1.9.2.3-0.2mdv2010.0 (2010.0) Firefox/3.6.3
Build Identifier: Mozilla/5.0 (X11; U; Linux x86_64; en-US; rv:1.9.1.9) Gecko/20100422 Mandriva/3.0.4-0.4mdv2010.0 (2010.0) Thunderbird/3.0.4

Fails to connect to IMAP server and download messages. When attempting download, Thunderbird crashes with following message on the konsole:

DOUBLE-CLICK: 400 --> -1 THRESHOLD: 8 --> -1 LoadPlugin: failed to initialize shared library /usr/lib/jvm/java-1.6.0-openjdk-1.6.0.0.x86_64/jre/lib/amd64/IcedTeaPlugin.so [libxul.so: cannot open shared object file: No such file or directory]
/usr/lib64/thunderbird-3.0.4/run-mozilla.sh: line 131: 21349 Segmentation fault      "$prog" ${1+"$@"}

The files IcedTeaPlugin.so & libxul.so both exist.

There are no problems with POP accounts.

Reproducible: Always

Steps to Reproduce:
1.Open thunderbird
2.Expand AIM account folder tree
3.Click on inbox (note, automatic downloading of messages disabled, otherwise application crashes immediately)
Actual Results:  
Window closed. Error message appears on konsole.

Expected Results:  
Downloaded messages from imap.aim.com

Output from uname -a

Linux localhost 2.6.31.13-desktop-1mnb #1 SMP Tue Apr 27 20:37:44 EDT 2010 x86_64 AMD Athlon(tm) 64 X2 Dual Core Processor 5200+ GNU/Linux

Comment 1

[Chris Slade]

Attachment: useless

Comment 2

[timeless]

Comment on attachment 444977 [details]
useless

we need a stack trace, not a system call trace

Comment 3

[timeless]

https://developer.mozilla.org/En/How_to_get_a_stacktrace_for_a_bug_report#Linux

Note that if you're using a distro build you actually *must* install the debug symbols for your thunderbird. this means that you *must* follow the instructions that are listed by gdb. if you don't, someone will yell at you. please don't make someone yell at you.

Comment 4

[Chris Slade]

Attachment: output from "thunderbird -g", including bt information

Comment 5

[Ludovic Hirlimann [:Usul]]

(In reply to comment #4)
> Created an attachment (id=445132) [details]
> output from "thunderbird -g", including bt information

Chris this still lacks symbols can you make sure to install the debug symbols (see http://wiki.mandriva.com/en/Development/Howto/Software_Crash on how to achieve that).

Comment 6

[Wayne Mery (:wsmwk)]

Chris, does this crash still occur for you for version 3.1?