566205 - session times out when trying to change password or email address

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Melissa]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.9) Gecko/20100401 Ubuntu/9.10 (karmic) Firefox/3.5.9
Build Identifier: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.1.9) Gecko/20100401 Ubuntu/9.10 (karmic) Firefox/3.5.9

I go to ebay.com and log into my account. When I attempt to change my password it asks me to login again to confirm my identity, I do so and it takes me to the next screen where it asks me to enter my current password and type in the new one two times. I do so and click the submit button. It refuses to change it and displays a message like "Session Timed out. Please sign in..." It displays this message every time I try to change my password.

When I try to change my email it tells me to sign in again so I try to but when I click the button to log in it doesn't go anywhere and just displays the Forgot username and Forgot password links below the fields.

Reproducible: Always

Steps to Reproduce:
1. Go to ebay.com Sign in and go to My eBay. Put mouse over Account then click on Personal Information.
2. Click on the edit link by password to change it.
3. Sign in again.
4. Type in current password and new password then click submit.
Actual Results:  
It displays the error message that says something about "Session timed out"

Expected Results:  
It should have accepted the password change and taken me to the Personal Information Page.

It should have processed the request by sending the appropriate information from the fields. I do not know the exact cause of the problem only that I do not have this problem in Opera.

Comment 1

[Wayne Mery (:wsmwk)]

Melissa, can you still reproduce using a current version?
If no, please set status to RESOLVED and resolution to WORKSFORME.
If yes, please provide updated information.

Comment 2

[Phoenix]

Resolved per whiteboard