Zero Results Page is confusing

RESOLVED INVALID

Status

addons.mozilla.org Graveyard
Search
--
enhancement
RESOLVED INVALID
8 years ago
2 years ago

People

(Reporter: k.padmini7, Assigned: davedash)

Tracking

Details

(URL)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.1.2) Gecko/20090729 Firefox/3.5.2 

After searching for something that won't yield a result for that category, such as "stock zoom" under "Alerts & Updates", in Search Results page 'No results found' is displayed.
"stock zoom" is not prominently displayed.

Reproducible: Always

Steps to Reproduce:
1.Go to AMO homepage
2.From the "all add-ons" filter dropdown, choose a category
3.Search for something that won't yield a result for that category, such as "stock zoom" under "Themes"
4.Search for "stock zoom" with category as "Photos, Music & Video" as the dropdown selection
Actual Results:  
In the Search Results page "No results found" is displayed and "stock zoom" is prominently displayed

Expected Results:  
"No results found" is displayed 
"stock zoom" is not prominently displayed
davedash: how far away from search suggestions are we?  Is this something we could do?  And does it have a different bug already?
Status: UNCONFIRMED → NEW
Ever confirmed: true
OS: Windows XP → All
Hardware: x86 → All
Summary: "stock zoom" is not prominently displayed → Search suggestions when the query doesn't return results
There is a bug for autocomplete, but not search suggestions a la "Did you mean?"

Comment 0 is confusing to read, I take it on your retitling of the bug you understood what was happening?

I'm not sure what is meant by "Stock Zoom" is prominently displayed.
(Reporter)

Comment 3

8 years ago
This bug is raised as per the following test case where the word prominently is not well defined.

Testcase ID #4844 - Search - filtered results
[Matching Testcases - product: AMO (addons.mozilla.org) | testgroup: addons.mozilla.org (AMO) | subgroup: addons.mozilla.org (AMO)]

Expected Results
1.AMO homepage loads
2.Verify the category is chosen
3.Verify that you get "No results found" displayed
4.Verify that "stock zoom" is prominently displayed
The solution for this is for zero results, to either 1. show the search with filters pulled out, or 2. Link to a new search with the filters pulled out.

We might want to chowse-it.
Assignee: nobody → dd
Severity: trivial → enhancement
Status: NEW → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INVALID
Summary: Search suggestions when the query doesn't return results → Zero Results Page is confusing
(In reply to comment #4)
> The solution for this is for zero results, to either 1. show the search with
> filters pulled out, or 2. Link to a new search with the filters pulled out.

I like the idea of removing the filters implicitly and adding a 'No results for <original query> in <category>' warning at the top, provided this wasn't done using an advanced search (can we detect that?).
Product: addons.mozilla.org → addons.mozilla.org Graveyard
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