Unwanted audio effects come one 1 second after opening Firefox.

VERIFIED INVALID

Status

()

Firefox
General
VERIFIED INVALID
7 years ago
7 years ago

People

(Reporter: Patricia Ryan, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

An annoying siren and 'cartoon' sound effects audio track starts one minute after opening Firebox.  I use a Mac OS X 10.6.  I cannot turn off the audio from within Firefox.  I must hit mute on my computer to eliminate sound.  I've tried re-installing Firefox but problem persists.  I use the default theme setting.  

Reproducible: Always

Steps to Reproduce:
1.Open Firefox.

2.Wait 2 seconds
3.
Is your homepage google.com?
Most likely is, today Google is honouring Pacman's 30th anniversary with a playable version of it in their logo. The sounds play automatically.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INVALID
(Reporter)

Comment 3

7 years ago
my homepage is NYtimes homepage.  I have not used any google sites or applications today.  The unwanted sound effects continue, regardless of what website I am on.  The sound abates momentarily when I am loading a graphic heavy page.  The sound stops only when I completely close Firefox.
Do you happen to have CoolPreviews 3.0.1 addon installed? The author found a bug and is fixing it. If CoolPreviews is enabled, the music plays even if you don't have Google opened in your browser tab. 

https://addons.mozilla.org/en-US/firefox/addon/2207/
(Reporter)

Comment 5

7 years ago
Yes, I have CoolPreviews 3.0.1 installed.  How do I disable coolpreviews until the bug is fixed?
The author makes mention

"You can turn of the music by either (1) shutting off the volume on your computer system, or (2) temporarily disable CoolPreviews from Firefox Tools > Addons > Extensions > CoolPreviews.

We should have a fix or a new download available later today on our website www.coolpreviews.com. 

We apologize for this inconvenience."

Hope this helps Patricia!
(Reporter)

Comment 7

7 years ago
I disabled CoolPreviews and the audio went away!   Thanks guys!  I'll download the update later today.   Kudos to all!

Updated

7 years ago
Status: RESOLVED → VERIFIED

Comment 8

7 years ago
Could this have anyting to do with Goodle celebrating Pac Man's Birthday today! I have the same problem, on Mac, with CoolPreviews. Will disable and reopen. BRB.

Comment 9

7 years ago
Yes, diabling CoolPreviews resolves the problem at this time. Thanks.
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