Weird behavior of sync after update for b7

RESOLVED INCOMPLETE

Status

Cloud Services
General
RESOLVED INCOMPLETE
8 years ago
6 years ago

People

(Reporter: ashah, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(3 attachments)

(Reporter)

Description

8 years ago
Created attachment 447181 [details]
Log for profile 1 - Works correctly

Firefox build Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

I have three different profiles of firefox running on my system. I have the same weave profile running on all of them.
I was on 1.3.b5 on all the three and then I installed the update for b7 on all the three profiles at the same time. But this led to an interesting behavior. 
One of the profiles has all the previous passwords and hence came back to normal state after login. (attached log 1)

The second and the third profile somehow deleted the passwords on the server.
But one of them shows the message "Not logged in" in the weave status bar and the third profile shows "setup weave" on the status bar.

I havent done any resets or startovers on the profiles, which is evident from the logs that I am attaching with this bug.
(Reporter)

Comment 1

8 years ago
Created attachment 447182 [details]
Log for profile 2 which has message "Not signed in"
(Reporter)

Comment 2

8 years ago
Created attachment 447183 [details]
Log for profile 3 which says "Setup FF Sync"

Updated

8 years ago
Attachment #447181 - Attachment mime type: text/rtf → text/plain

Updated

8 years ago
Attachment #447182 - Attachment mime type: text/rtf → text/plain

Updated

8 years ago
Attachment #447183 - Attachment mime type: text/rtf → text/plain
Did any of the Firefox get an update?
(Reporter)

Comment 4

8 years ago
Yes. All of them got updated to b7.
Those files look corrupted somehow... were they opened and saved in an editor of some sort?
Got that.  I meant did Firefox also update?  For instance are any of your builds on the nightly channel?

I saw something related to Firefox update in bug 564431.  It was duped but maybe shouldn't have been.
(Reporter)

Comment 7

8 years ago
Tracy - No, the firefox did not get any updates. My instances are not on the nightly channels. My Firefox version is : Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

Mike - Yes, they are text files attached in RTF format. I copied the data from about:sync-log into text files. Are you having trouble opening them? Works fine for me though.
they're attached as text/plain, so Firefox shows plain text.

you should be able to just Cmd+S to save logs directly...
I haven't been able to dig that much into this, but can't figure out STR here.
Component: Firefox UI → Needs Triage
QA Contact: firefox → needstriage

Updated

7 years ago
Component: Needs Triage → General
QA Contact: needstriage → general
please reopen if still reproducable
Status: NEW → RESOLVED
Last Resolved: 6 years ago
Resolution: --- → INCOMPLETE
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