568265 - Will not open page for Porsche 911 GT2 RS Microsite when "Start Web Special" button is clicked. Same problem occurs when "Configure Your Porsche" is clicked on Porsche home page.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Jonathan]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100513 Firefox/3.6.4
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100513 Firefox/3.6.4

Problem does not occur on Internet Explorer, only Firefox. Also if File, Edit, View, ect. is clicked on the toolbar with any page selected, nothing shows up.

Reproducible: Always

Steps to Reproduce:
1.Go to website
2.Click Build your Porsche
3.
Actual Results:  
Nothing happens. I can't even Right-click to try to open it because a barely visible/transparent outline shows up with no text

Expected Results:  
Have a window pop up

BETA version being used, using default theme.

Comment 1

[Kevin Brosnan]

Works for me - Mozilla/5.0 (Windows; U; Windows NT 6.1; WOW64; en-US; rv:1.9.3a5pre) Gecko/20100526 Minefield/3.7a5pre

Please check if this works in Firefox's safe mode or/and a new profile as outlined in http://support.mozilla.com/en-US/kb/Basic+troubleshooting

Comment 2

[Tyler Downer [He/Him]]

Reporter, are you still seeing this issue with Firefox 3.6.13 or later in safe mode? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles

You can also try to reproduce in Firefox 4 Beta 8 or later, there are many improvements in the new version, http://www.mozilla.com/en-US/firefox/all-beta.html

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.13 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.