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[k] Implement Ask A Question

VERIFIED FIXED in 2.2

Status

support.mozilla.org
Forum
P1
normal
VERIFIED FIXED
7 years ago
7 years ago

People

(Reporter: jsocol, Assigned: rrosario)

Tracking

unspecified
Bug Flags:
in-testsuite ?

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
Need to be able to ask new questions in the Questions app--presumably using the basically the same AAQ workflow as before.
(Reporter)

Updated

7 years ago
Assignee: nobody → paulc
Had a brief discussion with Cheng and it looks like this is changing quite a bit - to support multiple forums, have a confirmation email and register the user. Cheng needs to provide some details on the workflow. Also, Chris mentioned it might be better to dump the modal window and go with a separate page.

Given that, I probably won't get this done this week.
Assignee: paulc → cwwmozilla
(In reply to comment #1)
> to support multiple forums
Err... I meant multiple Firefox versions (mobile, desktop, etc).
Blocks: 569286
(Reporter)

Comment 3

7 years ago
Feedback from chowse after the first(?) pass:

These are all on the step with the actual form.

* Make the question start as text, not a field. There should be some obvious way to edit it (turn it into a field) but reducing the number of form widgets will make the last form seem like less work.

* Improve the copy on the Troubleshooting Information field to provide more motivation. (Chris or Cheng, the current copy is "Copy and paste the information from Help > Troubleshooting Information." Any suggestions?)

* Hide the last three fields (Firefox version, OS, and plugins) by default, except in the following cases:
- The user is not on Firefox.
- The user has JS disabled.
- (Well, basically if any of the data can't be detected.)
- The "product" is mobile.

* Super small thing: the formatting of the list starts with "*-". That's a Tiki-specific thing. It should just be "* ".
Assignee: cwwmozilla → rrosario

Comment 4

7 years ago
I don't know if we can incentivize better Help>Troubleshooting participation without lots more text.  I'll give it some thought.
Test cases for review:
https://litmus.mozilla.org/manage_testcases.cgi?testcase_id=11910

https://litmus.mozilla.org/manage_testcases.cgi?testcase_id=11916
(Assignee)

Comment 6

7 years ago
AAQ landed in questions branch:
http://github.com/jsocol/kitsune/commit/daab8b849432d665cddc04d140429e492e126a00

Support for anonymous users is in a separate bug 573820
Status: NEW → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → FIXED
Better test link:
https://litmus.mozilla.org/show_test.cgi?id=11910
Better test link:
https://litmus.mozilla.org/show_test.cgi?id=11916
Verified implementation
Status: RESOLVED → VERIFIED
Flags: in-testsuite?
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