569544 - Firefox does not queue key stokes during code execution - text being lost. IE does this correctly.

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Stephen Walsh]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

We are working with bringing some of our server code client side to help with the drain on the systems. (The application is a text chat window)

This has worked well, in some older machines the user would be typing a message to an agent and the key stokes might get a one second delay before they appear on the text chat message creation window. In fire fox however this one second delay would cause these key stokes to be lost.

For Example, We have a Message "hi how are you".
Now let’s say some PHP codes runs on the client to get the most up-to-date chat history, this kicks in when the user is still typing the above message.
Now let’s say it kicks in when the user is typing the "are you" part of the message.

In IE, it would appear as "hi how are you". With "are" appear instantly - key stokes queued while PHP is executed.

In fire fox it would appear as "hi how you". With "are" being lost while the PHP is being executed - no key strokes queued





Reproducible: Always

Steps to Reproduce:
see details section
Actual Results:  
see details section

Expected Results:  
Key strokes are queued

Comment 1

[Kevin Brosnan]

For thoroughness double check in Firefox's safe mode and/or a new profile http://support.mozilla.com/en-US/kb/Basic+troubleshooting

Give the current alpha6pre build a try from http://ftp.mozilla.org/pub/mozilla.org/firefox/nightly/latest-trunk/

If neither of these are helpful. We would need a stacktrace, https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg

Comment 2

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?

Comment 3

[Stephen Walsh]

It is, we've made an exception in code for fire fox , I will try safe mode on the new version of from Monday.

Comment 4

[Tim (fmdeveloper)]

Stephen -> Any update?

Comment 5

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question