Cannot drag buttons to toolbar. VIEW>Toolbars>Customize

RESOLVED INCOMPLETE

Status

Thunderbird
Toolbars and Tabs
RESOLVED INCOMPLETE
8 years ago
8 years ago

People

(Reporter: Milhealth, Unassigned)

Tracking

x86
Windows 7

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: closeme 2010-06-25)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100527 Firefox/3.6.4 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Lightning/1.0b1 Thunderbird/3.0.4

VIEW>TOOLBARS>CUSTOMIZE, am only able to toggle ICONS/ICONS/TEXT (display) but unable to DRAG buttons to toolbar. Initially when I set up TBird, I was able to do this. (e.g. Evernote icon is available to drag to toolbar, tried numerous times to click on/drag to toolbar, didn't move. None of the icons can be dragged up to toolbar. Checked to be sure they weren't already ON the toolbar. 
Thanks! You guys are the best! 

Reproducible: Always

Steps to Reproduce:
1.In TB Mail...
2.VIEW
3.SELECT>TOOLBARS
4. SELECT>CUSTOMIZE
5. Mail Toolbar is checked.
6. Window with icons opens.
7. Cannot drag any of the buttons to the toolbar. 
Actual Results:  
same thing. cannot drag buttons to toolbar.

Expected Results:  
should be able to drag icons to toolbar.

ADD-ons (in case of compatability:
toolbar buttons. I disabled, TB restarted, I enabled it (TB restarted), I played around with the settings (options). Nothing I do makes it work.
(Reporter)

Comment 1

8 years ago
TBVersion 
Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.1.9) Gecko/20100317 Lightning/1.0b1 Thunderbird/3.0.4
Version: unspecified → 3.0
WFM

Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100607 Lightning/1.0b2pre Lanikai/3.1.1pre ID:20100607033137

Milhealth could you try in safe-mode (see how-to start TB in safe-mode at http://support.mozillamessaging.com/sr-CYRL/kb/Safe+Mode )

If in safe-mode all is fine, please disable all addons and renable them one at time for identify the problematic addon.

If the issue isn't gone in safe-mode; do you use an antivirus? Do you have tried with antivirus disabled?

Updated

8 years ago
Whiteboard: closeme 2010-06-25
RESOLVED INCOMPLETE do to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.