Mozilla crashes when i hit browse or save as.

RESOLVED INCOMPLETE

Status

()

Firefox
General
RESOLVED INCOMPLETE
8 years ago
7 years ago

People

(Reporter: Racing_Eric, Unassigned)

Tracking

({stackwanted})

3.6 Branch
x86
Windows 7
stackwanted
Points:
---

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [closeme 2011-03-21])

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 AskTbMYC/3.8.0.12304 Firefox/3.6.3
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 AskTbMYC/3.8.0.12304 Firefox/3.6.3

This started not long ago. Any time when I'm on a website and for example I want to upload something and hit Browse, Firefox freezes. It also does it if I do Save As when downloading something. When Firefox freezes, I have to go into Task manager to shut it down. I have already tried re-installing yet it still does it.

Reproducible: Always

Steps to Reproduce:
1.Go on a website that involves downloading or uploading a file.
2.Click on Browse(for uploading) or Save As(for downloading) button
3.It freezes, I then have to close with Task Manager.
Actual Results:  
Mozilla crashes, I close it with task manager. I then boot Mozilla back up and it loads with the website I was on before it crashed/ froze.

Expected Results:  
A window would appear asking where I would like to save a file or what file I would like to upload.
See
http://support.mozilla.com/en-US/kb/Firefox+crashes
http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter
for how to give more information that might help diagnose the crash.

Why did you mark this as a security bug?
(Reporter)

Comment 2

8 years ago
(In reply to comment #1)
> See
> http://support.mozilla.com/en-US/kb/Firefox+crashes
> http://support.mozilla.com/en-US/kb/Mozilla+Crash+Reporter
> for how to give more information that might help diagnose the crash.
> 
> Why did you mark this as a security bug?

I must of not noticed it. I also can't Uncheck it.
Group: core-security

Updated

8 years ago
Keywords: stackwanted

Updated

7 years ago
Version: unspecified → 3.6 Branch

Comment 3

7 years ago
If you still see this, with firefox started in safe mode, then a stack is needed.
If you no longer see this please close the bug
Whiteboard: [closeme 2011-03-21]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
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