User-Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:22.214.171.124) Gecko/20100401 Firefox/3.6.3 Build Identifier: Thunderbird 3.0.4 I updated to version 3.0.4 and now I can't print my emails. They show in preview within Firefox but don;t show in preview of printer (canon IP4200. I've looked on line and seen others with similar problems but I can't find a resolution that works for me (very frustrated!) Reproducible: Always Steps to Reproduce: 1.Open email 2.From File Menu press Print 3.Printer preview window appears for my printer with blank page Actual Results: I get a blank page printed Expected Results: The page should reproduce as in the email window It worked fine fefore I updated to this version!
Anything in Tools -> Error console ? Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)
I have found how to solve this. It has nothing to do with Safe Mode. My printer dialogue box (Canon Pixma IP4200) shows the Page Set Up as 12.7(mm) all round. I changed this to 3mm all round and it came into preview. I think I read somewhere on here that the update isn't setting the dimensions correctly?? The gap at the edges when printed is about 10mm with my 3mm settings
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
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