573816 - Autoresponder for [e-mail]

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Alex Buchanan [:abuchanan]]

Ragavan would like to have an email address, [e-mail]

It should auto-respond with content that Ragavan will post here shortly.

Thanks

Comment 1

[Shyam Mani [:fox2mike]]

Punting to Arzhel, our autoresponder dude! :D

Comment 2

[Caitlin Looney]

COPY:

Thanks for your email. Unfortunately, we are unable to reply to your message. To get Firefox Home help, please go to the <Firefox Home Support portal>. (http://support.mozilla.com/1/firefox-home/1.0/iPhone/en-US/)

As always, your Firefox Home feedback is welcome and much appreciated. Tell us what you think and provide your feedback <here>. (http://www.surveygizmo.com/s/314627/tell-us-what-you-think-firefox-home-for-the-iphone)

Thanks!

--Firefox Home Team

Comment 3

[Arzhel Younsi [:XioNoX]]

Autoresponder ready for [e-mail]

Comment 4

[Caitlin Looney]

Thanks. I just tested it and the links are not embedded in the copy the copy that I specified (with <>). Can you make those adjustments? After that, we're ready to rock n' roll.

Comment 5

[Arzhel Younsi [:XioNoX]]

Looks like Zimbra can't do html autoreply, is it possible to deal with that ?

Comment 6

[Caitlin Looney]

Hi Arzhel,

I just sent this email to myself again and the links are not yet embedded in the copy I specified with brackets < >

Can you please make those changes? Thanks!

Comment 7

[Arzhel Younsi [:XioNoX]]

This time, it works :)

Comment 8

[Ragavan S [:rags]]

(In reply to comment #7)
> This time, it works :)

Is this change pushed to production yet? I can see the autoreplies from staging coming back with the right reply-to and from headers, but the ones from production still have [e-mail].

Comment 9

[Arzhel Younsi [:XioNoX]]

Ragavan, could you give me more information?
If I send an email to "[e-mail]" I get a reply with the correct headers :
From: [e-mail]
To: Arzhel Younsi <[e-mail]>

Comment 10

[Alex Buchanan [:abuchanan]]

Ragavan, this bug is unrelated to the email database/sending code.  That code is being updated in production in bug 574771

Comment 11

[Ragavan S [:rags]]

Hey,

I just want to make sure that when users ask for instructions to be sent to them, the emails do not come from an impersonal [e-mail] generic address, but from [e-mail]. And when they reply to that address, they get a reply with the text that's in comment #2.

Hope that clears things up.

Comment 12

[Shyam Mani [:fox2mike]]

Raghavan,

That is an application setting? What are you using the send the instructions?  The application has the ability to specify MAIL FROM when it's sending email. Not something we interfere with. If the above comment you made was for Alex, then it shouldn't be on this bug, it's confusing :)