574993 - PPS won't open in OpenOffice but pps does. Lower case works, upper case doesn't on extenstion.

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[Robert Lewis]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.2.3) Gecko/20100423 Ubuntu/10.04 (lucid) Firefox/3.6.3
Build Identifier: 3.6.3 Mozilla Firefox for Ubuntu canonical -1.0

An attachment with filename ASTRON~1.PPS will not open automatically.  Instead Thunderbird wants me to save the file and then use the file manager in Ubuntu to open it. However, if I change the filename to ASTRON~1.pps (to lowercase) and remail the email to myself it then opens fine in OpenOffice from Thunderbird. 

I think a mechanism to acknowledge that uppercase and lowercase extensions are identical might be an easy solution.

Reproducible: Always

Steps to Reproduce:
1. Send a powerpoint attachment of type pps and then send PPS
2. Try to view them from by clicking on the attachment in Thunderbird
3. Note that the pps opens but the PPS will not.



I was using ClearLooks for the theme.

Comment 1

[Matthias Versen [:Matti]]

Is the mime-type in the email the same for both attachments ?

Comment 2

[Robert Lewis]

For the attached file ASTRON~1.PPS
MIME-Version 1.0
Content-Type multipart/mixed

For the attached file ASTRON~1.pps
MIME-Version 1.0
Content-Type multipart/mixed

So yes they are the same.  The boundry= are different though.

Comment 3

[Ludovic Hirlimann [:Usul]]

Can you list the one that are different  ?

Comment 4

[Robert Lewis]

I am having trouble understanding what you are asking for,sorry.
I can tell you that using Thunderbird on Ubuntu 10.04, one attachment works when I
click on it as it automatically opens OpenOffice and display the powerpoint presentation and the other doesn't.   However, if I save them
off as a file them OpenOffice will open either one.  So the issue is with the associations list within Thunderbird as I see it.  Since I have your personal email why don't I just forward to you the two versions of the same powerpoint and if you choose to open them in Thunderbird then you are likely to see the problem for yourself.

Comment 5

[Ludovic Hirlimann [:Usul]]

Yeah but we need to see if the emails are different. The mime type you gave us is about how the email is formatted, it's not about the file that is attached and we need to see that to determine if there's a bug or not.

Comment 6

[Robert Lewis]

Would you like me to upload the two versions of the same file into this bugreport?
I sent them to you in personal email.  The attachments are identical in every way.  One works to open the other doesn't.

Comment 7

[Ludovic Hirlimann [:Usul]]

No need to. So the part we are interested are ::

--------------050005090105030409050607
Content-Type: application/octet-stream;
 name="ASTRON~1.PPS"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="ASTRON~1.PPS"


and

--------------050005090105030409050607
Content-Type: application/vnd.ms-powerpoint;
 name="ASTRON~1.pps"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="ASTRON~1.pps"

As you can see the first is declared as octet-stream and Thunderbird
doesn't know what to do with it. as octetc stream is the generic default
mime type. so the behaviour you are experiencing is normal.

can you paste that in the bug ? (I follow to many bugs to remember which
one is yours)

Depending on what sends the email it's easily fixable, but It's not a
bug per se.



Is thunderbird also sending that email, if so add an entry in mimitypes.rdf for PPS that is the same as the one for pps and that should fix you issue.

Ain't a bug fixing invalid.

Comment 8

[Robert Lewis]

--------------050005090105030409050607
Content-Type: application/octet-stream;
 name="ASTRON~1.PPS"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="ASTRON~1.PPS"


and

--------------050005090105030409050607
Content-Type: application/vnd.ms-powerpoint;
 name="ASTRON~1.pps"
Content-Transfer-Encoding: base64
Content-Disposition: attachment;
 filename="ASTRON~1.pps"

Comment 9

[Robert Lewis]

I don't see any entry in mimeTypes.rdf for either pps or PPS.

Also, the one I just sent you where I cloned the two pps/PPS so the file is identical has the following in the headers in Thunderbird yet it still fails.

Mime-Version 1.0
Content-Type multipart/mixed; boundary="-----------05005090105030409050607"
The ASTRON!1.PPS has a symbol showing an letter (probably being interpreted as plain text)  Where the ASTRON~1.pps shows a different symbol to the left of the filename.

Comment 10

[Ludovic Hirlimann [:Usul]]

Than this should be done at the OS level :-)

Comment 11

[Robert Lewis]

Perhaps you are right but when I save the files off and use the file manager to
access them they come up ok with OpenOffice just fine.  So at the OS level the file is recognized and it brings up OpenOffice.  Only Thunderbird refuses to do this.

Comment 12

[Robert Lewis]

I don't agree with Ludovic's conclusion.   Using gmail it works just fine.
This is localized to Thunderbird.  Please re-open this bug and try the
attachments yourself to experience the issue.

Comment 13

[Ludovic Hirlimann [:Usul]]

(In reply to comment #12)
> I don't agree with Ludovic's conclusion.   Using gmail it works just fine.
> This is localized to Thunderbird.  Please re-open this bug and try the
> attachments yourself to experience the issue.

Gmail doesn't read your OSes mime mapping and uses it's own. And you can probably also add .PPS as a standard OOo mime type.