575169 - Please restart cb-minibinus01

Status: VERIFIED FIXED

(Infrastructure & Operations :: RelOps: General, task)

Description

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

+++ This bug was initially created as a clone of Bug #525183 +++

I installed some software updates tonight on cb-minibinus01, and after the updates finished, they asked to restart.  Unfortunately, it seems like cb-minibinus did not come back online from the restart (ssh complains "ssh_exchange_identification: Connection closed by remote host" and generates "channel 12: open failed: connect failed: No route to host" errors, and pinging from the jumphost reports "Destination Host Unreachable").

Please restart cb-minibinus01.  Thanks!

Comment 1

[Shyam Mani [:fox2mike]]

Phong/Jabba will poke this when they're in the Datacenter the next time.

Comment 2

[Phong Tran [:phong]]

This mini looks like it could be dead.  It won't boot at all.  It is stuck at the "apple" screen.

Comment 3

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Do you have a 10.4 or 10.5 CD to try and boot from, or did you try that and that's where it gets hung up on the Apple logo screen?

Comment 4

[Justin Dow [:jabba]]

We grabbed the mini to take back to the office and I'll try to debug it there tomorrow.

What OS was on there?

Comment 5

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #4)
> We grabbed the mini to take back to the office and I'll try to debug it there
> tomorrow.

Thanks!

> What OS was on there?

10.4.11.

Comment 6

[Justin Dow [:jabba]]

I can't get this mini to boot. I can try re-imaging it or re-installing it with Leopard. Would that be ok to do? Is there anything that needs to be backed up? I can mount the disk and read files from it.

If I can't revive it, do we need to find a replacement for it? Perhaps a first gen Intel mini is available.

Comment 7

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #6)
> I can't get this mini to boot. I can try re-imaging it or re-installing it with
> Leopard. Would that be ok to do?

Sure.

> Is there anything that needs to be backed up?

Not to my knowledge.

> If I can't revive it, do we need to find a replacement for it? Perhaps a first
> gen Intel mini is available.

Sam and I will have to talk and see what our strategy is if it can't be revived; we had some preliminary discussions a while ago in anticipation of this day coming eventually, but we didn't resolve anything.  This was Camino's last PPC machine, and from my perspective, it's important to have a PPC machine among our tinderboxen as long as we still support PPC (though I recognize that's increasingly difficult)….

Comment 8

[Justin Dow [:jabba]]

I'm attempting an "Archive and Install" of Leopard. Will keep you posted about whether it is successful or not.

Comment 9

[Justin Dow [:jabba]]

Good news. The Archive and Install worked. It now has a fresh copy of Leopard installed, it retained the Network and User settings and put the entire old Tiger system in a folder under /Previous Systems . I'll go plug it back in tomorrow morning at MPT. 

Is this enough to get you going on it again?

Comment 10

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

(In reply to comment #9)
> Good news. The Archive and Install worked. It now has a fresh copy of Leopard
> installed, it retained the Network and User settings and put the entire old
> Tiger system in a folder under /Previous Systems . I'll go plug it back in
> tomorrow morning at MPT. 

Awesome; thanks, Justin!
 
> Is this enough to get you going on it again?

I *think* so.  As long as the caminobld user is there as an admin user with our usual password, and ssh and VNC are enabled, I should be able take it the rest of the way back.  

I presume these are all part of the retained Network and User settings (but I've never done an Archive and Install, so I don't know); I know SSH and VNC are configured in the Sharing pane of System Preferences, not Network, so can you please double-check that those are enabled when you hook it up?

Comment 11

[Justin Dow [:jabba]]

The mini is back online and I enabled ssh and screen sharing.

Comment 12

[Smokey Ardisson (offline for a while; not following bugs - do not email)]

Verified; I'm in the process of setting it back up.  Thanks again!