575311 - Cannot setup an account on ATT.net. Can setup on Hotmail and AOL

Status: RESOLVED INACTIVE

(Webtools :: ISPDB Server, defect)

Description

[Bill]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Build Identifier: 3.0

Finally did, but painful. Please see my thread (and solution) on the TB forum

http://forums.mozillazine.org/viewtopic.php?f=39&t=1933097&start=0&sid=d7b829c17fa4c5e6fb1a2e2195dc07ab

Reproducible: Always

Steps to Reproduce:
1.File/new/Mail [e-mail]
2.Let the wizard go to completion
3.Only allows Imap setup and can't get the right settings
Actual Results:  
See solution on Forum

Expected Results:  
Sucess

Gotten the correct data from ATT, as it did from Hotmail and AOL

Comment 1

[Ludovic Hirlimann [:Usul]]

Bill could you provide us with the correct xml file to describe the proper configuration (as described at https://developer.mozilla.org/en/Thunderbird/Autoconfiguration)  and attach it to this bug so that we can fix that for more users ?

Comment 2

[Vincent (caméléon)]

It seems that att.net is upgrading its settings.
From http://www.att.com/esupport/article.jsp?sid=KB401570&ct=9000086&pv=1&title=Email+server+settings+%28POP+and+SMTP%29#fbid=u-AGOk0axcj
"AT&T's POP/SMTP settings have changed to inbound.att.net and outbound.att.net, but if you are using the old server settings (pop.att.yahoo.com and smtp.att.yahoo.com), they will continue to work. You do not have to change them at this time."

The current autoconfiguration file still use xxx.att.yahoo.com

But maybe I should open a new bug?

Comment 3

[Mark John]

I can set up an ATT.net account but I am unable setup <a href="https://agrtechnologies.com/eng/hotmail-login/">hotmail</a> and <a href="https://www.sangamuniversity.ac.in/blog/en/gmail-login/">gmail account</a> on Mozilla. At the same time while using chrome i can setup alll these accounts perfectly is there any issue with Mozilla right now?

I am trying it since 2 days and I have saved me all passwords in Mozilla now how can I use that to access email by chrome. I have not written passwords anywhere else. I there any expected time to fix this issue ??

Comment 5

[Roland Tanglao :rolandtb :adobo :sinigang :mapotofu previous tour of duty profile: https://bugzilla.mozilla.org/user_profile?login=rtanglao%40mozilla.com]

closing, because there are other bugzilla bugs about this with more recent updates