Closed Bug 575665 Opened 15 years ago Closed 15 years ago

Verbatim is offline

Categories

(mozilla.org Graveyard :: Server Operations, task)

Product:
mozilla.org Graveyard
Component:
Server Operations
Type:
task
Priority:
Not set
Severity:
normal

Tracking

(Not tracked)

Status:
VERIFIED FIXED

People

(Reporter: atopal, Assigned: zbraniecki)

References

(
URL
)

Details

It seems like verbatim (http://localize.mozilla.org) is down.
Assignee: nobody → server-ops
Component: Other → Server Operations
OS: Mac OS X → All
Product: Websites → mozilla.org
QA Contact: other → mrz
Hardware: x86 → All
Version: unspecified → other
Yes, I see this in the log : [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] mod_wsgi (pid=17777): Exception occurred processing WSGI script '/data/www/localize.mozilla.org/verbatim/django.wsgi'. [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] Traceback (most recent call last): [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/core/handlers/wsgi.py", line 230, in __call__ [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] self.load_middleware() [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/core/handlers/base.py", line 40, in load_middleware [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] mod = import_module(mw_module) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/utils/importlib.py", line 35, in import_module [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] __import__(name) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/local_apps/pootle_misc/middleware/siteconfig.py", line 22, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] from pootle_misc import siteconfig [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/data/www/localize.mozilla.org/verbatim/pootle_env/Pootle/local_apps/pootle_misc/siteconfig.py", line 24, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] from django.contrib.sites.models import Site [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/contrib/sites/models.py", line 1, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] from django.db import models [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/db/__init__.py", line 41, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] backend = load_backend(settings.DATABASE_ENGINE) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/db/__init__.py", line 17, in load_backend [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] return import_module('.base', 'django.db.backends.%s' % backend_name) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/utils/importlib.py", line 35, in import_module [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] __import__(name) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/Django-1.1.1-py2.6.egg/django/db/backends/mysql/base.py", line 10, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] import MySQLdb as Database [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib64/python2.6/site-packages/MySQL_python-1.2.3c1-py2.6-linux-x86_64.egg/MySQLdb/__init__.py", line 19, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib64/python2.6/site-packages/MySQL_python-1.2.3c1-py2.6-linux-x86_64.egg/_mysql.py", line 7, in <module> [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib64/python2.6/site-packages/MySQL_python-1.2.3c1-py2.6-linux-x86_64.egg/_mysql.py", line 4, in __bootstrap__ [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg/pkg_resources.py", line 882, in resource_filename [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] self, resource_name [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg/pkg_resources.py", line 1351, in get_resource_filename [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] self._extract_resource(manager, self._eager_to_zip(name)) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg/pkg_resources.py", line 1373, in _extract_resource [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] self.egg_name, self._parts(zip_path) [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg/pkg_resources.py", line 962, in get_cache_path [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] self.extraction_error() [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] File "/usr/lib/python2.6/site-packages/setuptools-0.6c11-py2.6.egg/pkg_resources.py", line 928, in extraction_error [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] raise err [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] ExtractionError: Can't extract file(s) to egg cache [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] The following error occurred while trying to extract file(s) to the Python egg [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] cache: [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Errno 13] Permission denied: '/root/.python-eggs' [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] The Python egg cache directory is currently set to: [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] /root/.python-eggs [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] Perhaps your account does not have write access to this directory? You can [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] change the cache directory by setting the PYTHON_EGG_CACHE environment [Tue Jun 29 04:44:48 2010] [error] [client 10.2.76.4] variable to point to an accessible directory.
Assignee: server-ops → gandalf
changed PYTHON_EGG_CACHE env to /home/verbatim/.python-eggs fixed it.
Status: NEW → RESOLVED
Closed: 15 years ago
Resolution: --- → FIXED
Verified FIXED; http://localize.mozilla.org/ is back up.
URL: http://localize.mozilla.org/
Status: RESOLVED → VERIFIED
Product: mozilla.org → mozilla.org Graveyard
You need to log in before you can comment on or make changes to this bug.