576950 - Firefox 3.66 with Facebook Games its freezes up/data loss. (Farmville/Fishville)

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Krimmsun]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 ( .NET CLR 3.5.30729)

It doesnt matter what i do when playing games using Firefox on Facebook. It freezes up randomly and i cant move my cursor to shut it down..I have to cold boot each time. I could be using the Facebook chat or playing Farmville/Fishville..Ive had the Adobe Flash Player Crash and i sent a report in also..Im updated on everything but it still happens..So now i cant use it anymore. :(( ...This just started to happen a week or 2 ago..before that all was fine..I love this browser but i cant be freezing and losing what ive done prior to the freeze..

Reproducible: Always

Comment 1

[Tyler Downer [He/Him]]

Please try creating a new profile, http://support.mozilla.com/en-US/kb/managing+profiles. Then update to Firefox 3.6.11 or later, and update your flash to 10.1 rb5 or later. Then retest.

Comment 2

[Tim (fmdeveloper)]

Reporter -> Are you still experiencing this issue? Have you tried safe mode or a new profile?

Comment 3

[Tim (fmdeveloper)]

Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question