Complete Freeze of Firefox, Had to Restart

RESOLVED INCOMPLETE

Status

()

Toolkit
Safe Browsing
--
critical
RESOLVED INCOMPLETE
8 years ago
4 years ago

People

(Reporter: calsanders, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Whiteboard: [CLOSEME 2011-05-30], URL)

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; WOW64; en-US; rv:2.0b1) Gecko/20100630 Firefox/4.0b1
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; WOW64; en-US; rv:2.0b1) Gecko/20100630 Firefox/4.0b1

SSL connection socket/tunnel timeout.
If there is a reward for this bug, please let us know.

Reproducible: Didn't try

Steps to Reproduce:
1. Click Pay Now using Ebay with Linked Paypal Account
2. Click to change Payment Method
3. Firefox Freezes completely, must force quit.
Actual Results:  
All tabs freeze.  In Windows 7 "Close All Windows" doesn't work.

Expected Results:  
Produce secure tunnel socket to Paypal, and retrieve info
for ebay html page.

Default Theme, No Addons.
This does not appear to be an exploitable condition, unhiding so more people can help investigate.
Group: core-security

Comment 2

8 years ago
I have Windows XP SP3 and after updating to Firefox 3.6.8 I have a problem with Firefox freezing. In every case, trying to use task manager would not work. It wont respond and it will not close. I had to restart my machine every time. The only other app I was running was the anti-virus. After restarting I checked the cache and it is almost always full.
Reporter, are you still seeing this issue with Firefox 4.0.1 or later in safe mode or a fresh profile? If not, please close. These links can help you in your testing.
http://support.mozilla.com/kb/Safe+Mode
http://support.mozilla.com/kb/Managing+profiles
Whiteboard: [CLOSEME 2011-05-30]
No reply, INCOMPLETE. Please retest with Firefox 4 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). Also, ensure you have the most up to date graphics drivers, operating system updates, and plugin versions (flash, java, etc). If you continue to see this issue with the newest Firefox and a new profile, then please comment on this bug.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
(Assignee)

Updated

4 years ago
Component: Phishing Protection → Phishing Protection
Product: Firefox → Toolkit
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