Closed
Bug 577619
Opened 14 years ago
Closed 14 years ago
Links will not work in emails
Categories
(Thunderbird :: General, defect)
Tracking
(Not tracked)
RESOLVED
INVALID
People
(Reporter: Tbraceland, Unassigned)
Details
User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6 Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.4) Gecko/20100608 Thunderbird/3.1 Noticed this last night first time. Any link in an email I click does nothing. I updated Thunderbird tonight. No joy. I tried all the 'fixes' I found regarding default browsers and ensuring Firefox was my default. No joy. Links work fine when I click them directly in Gmail, but not Thunderbird. Firefox V 3.3.6 I have not recently installed any additional software and windows has not done any auto updates recently. Reproducible: Always Any help is appreciated, as this problem renders Thunderbird useless for me in it's present state.
Reporter | ||
Updated•14 years ago
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Version: unspecified → 3.1
Comment 1•14 years ago
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Do you have any addon installed in TB and do you tried it without those addons ?
Reporter | ||
Comment 2•14 years ago
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There are no addons, just Basic TB. I have not tried uninstall - reinstall yet, I might do that tonight to see what happens. Think that will fix anything?
Reporter | ||
Comment 3•14 years ago
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Matthias, I uninstalled and reinstalled TB, but no joy on the links issue. I can drag the link in the email into Firefox and it will open, but will not open by just clicking the link.
Reporter | ||
Comment 4•14 years ago
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I resolved this problem inadvertently. However the solution may be of value for others. I use a shareware called AZZ Cardfile to store stuff. I was attempting to put my login info for bugzilla in it and I got an error opening it. I had a bad or corrupted oleacc.dll file. Never seen that before. So I found a solution for that (listed below) That fixed the Cardfile program and then I thought maybe it had something to do with the TB link problem. Lo and behold.... the problem is now fixed! Who knew? The oleacc.dll is a system file and is associated with the Accessibility component in Control panel. If this file has been corrupted, you should be able to fix it using the built-in System File Checker (SFC). Perform the following. First, exit all running programs. Go to Start/All Programs/Accessories. Right click the Command Prompt item and select the Run As Administrator option. If you see a UAC prompt, click Continue. In the Command Prompt window, type the following, exactly as shown. SFC /SCANNOW Press the Enter key. This utility will scan and repair any corrupted system files. It may take it a while to complete, so be patient. Thank You for using Windows 7 Ronnie Vernon MVP http://social.answers.microsoft.com/Forums/en-US/w7files/thread/e99559de-74d9-40fb-bf21-17b89a934deb
Comment 5•14 years ago
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Roland, Jen comment #4 might be useful for a kb article.
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INVALID
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Description
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