579353 - Entire format menu grayed out after message draft saved.

Status: RESOLVED INCOMPLETE

(Thunderbird :: General, defect)

Description

[Kevin Freitas]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.6) Gecko/20100625 Firefox/3.6.6

Upon saving a draft message I'm typing every option in the "Format" menu is grayed out and unusable. I've tried changing the highlight, focus, cursor position, etc in the message compose window but nothing fixes it. If I close and re-open that same draft message the "Format" menu options return.

Reproducible: Always

Steps to Reproduce:
1. type a message
2. save message as draft
3. attempt to access any option in "Format" menu
Actual Results:  
Format menu items grayed out.

Comment 1

[Ludovic Hirlimann [:Usul]]

This WFM.

Have you tried safe mode? (see https://support.mozillamessaging.com/en-US/kb/Safe+Mode for more information)

Anything in Tools -> Error console when this happens ?

Comment 2

[Kevin Freitas]

Same effect in safe mode and no errors showing in log. One way this issue is "fixed" is if, after saving the message, I change the cursor focus from the body of the email message to the subject and back. This restores the "Format" and "Insert" menu functionality until the next message draft save.

Comment 3

[Wayne Mery (:wsmwk)]

Reporter do you still see this problem when using recent version of Thunderbird?

Comment 4

[Joshua Cranmer [:jcranmer]]

RESOLVED INCOMPLETE due to lack of response to the previous comment. If you feel this change was made in error, please respond to this bug with your reasons why.