580288 - feedback.mozilla.org is down

Status: RESOLVED FIXED

(mozilla.org Graveyard :: Server Operations, task)

Description

[Al Billings [:abillings - ex-MoCo]]

http://feedback.mozilla.org is down. We link to this from the 3.5.11 and 3.6.7 release notes and we're shipping in an hour.

Comment 1

[Mike Beltzner [:beltzner, not reading bugmail]]

I actually think we just want this to redirect to input.mozilla.org now, right? I'll change the link in the relnotes, taking the pressure off this.

Comment 2

[Al Billings [:abillings - ex-MoCo]]

http://input.mozilla.COM is the url.

Comment 3

[Aakash Desai [:aakashd]]

*thumbs up*

One note to look for: After a quick check  Seamonkey is be linking to
feedback.mozilla.org instead of hendrix.mozilla.org. They need to change the
"feedback form" link to hendrix.mozilla.org. (i.e.
http://www.seamonkey-project.org/releases/seamonkey2.1a2/ )


Of the rest of the projects listed on Hendrix (Thunderbird, Camino and Sunbird)
all seem to be linking elsewhere.

Comment 4

[chizu]

The server hosting feedback crashed last night. It was rebooted and back up at 10:20.

Comment 5

[Gervase Markham [:gerv]]

feedback.mozilla.org is (and has been for a while) Hendrix, which accepts feedback for a number of products. input.mozilla.com only accepts input for Firefox. Switching that URL over will break an unknown number of Hendrix submission forms scattered around the place (you can submit to the Hendrix back-end from anywhere, not just the form on feedback.mozilla.org/hendrix.mozilla.org) and would prevent people visiting that URL to leave feedback for another product from leaving it.

In fact, it would prevent _anyone_ from leaving feedback because, looking at input.mozilla.com, it doesn't seem like there's any way to leave feedback - just to view it.

Gerv