Closed Bug 581090 Opened 15 years ago Closed 14 years ago

google doc functionality might be unreliable

Categories

(Tech Evangelism Graveyard :: English US, defect)

Product:
Tech Evangelism Graveyard
Component:
English US
Platform:
x86
All
Type:
defect
Priority:
Not set
Severity:
normal

Tracking

(blocking2.0 betaN+)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
blocking2.0 --- betaN+

People

(Reporter: jbecerra, Unassigned)

Details

(Keywords: qawanted, Whiteboard: [4b2])

While testing Fx4b2 I noticed that the Drawing feature in google docs does not work. It works fine in 3.6.7. I tried to find a regression range, but I found that it worked on 3.7a6pre from 6/22, for a while before I started getting the same google error page explaining it had just encountered an error. There might be some user agent sniffing, but other features seem to work, like spreadsheets, forms, and presentations. Drawing does not work in Fx 4 beta 2. I tried on XP and Linux.
blocking2.0: --- → ?
We're getting a lot of funny drawing bugs showing up around retained layers - hard to say if this is one of them. Does it work with beta 1 (retained layers is new in b2)?
(You already knew that, sorry.)
The error I see is a Google error page saying that they found a bug, but not helping me understand what to do about that. My UA is set to Firefox 3.5.8, so I don't think it's just sniffing. Kev: do we know someone there that we can get to help us with this?
blocking2.0: ? → betaN+
Sent a note to my contact on the PSO team, and hope to have more info. Will update and cc: you on replies.
This does appear to be an issue with Google Drawings not properly handling an unrecognized useragent. I manually changed my UA to Firefox/3.6.3 and the problem went away. We think we understand what we're doing wrong and are working on fixing this bug on our end. It'll probably be a few more weeks until the fix rolls out to you guys. Sorry bout the trouble
Thanks, Jeff.
--> Tech Evang for proper filing and storage!
Assignee: nobody → english-us
Component: General → English US
Product: Firefox → Tech Evangelism
QA Contact: general → english-us
Version: Trunk → unspecified
WFM now, I think we can close this out.
Status: NEW → RESOLVED
Closed: 14 years ago
Keywords: qawanted
Resolution: --- → WORKSFORME
Product: Tech Evangelism → Tech Evangelism Graveyard
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