581133 - Page Print Dialog Box Disables Popup Blocker When Open

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[Thomas Berdex]

User-Agent:       Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7
Build Identifier: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10.6; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7

At work, I need to be logged into a website that constantly tries pushing popup windows.  Luckily, Firefox's popup blocker blocks the windows.

Each time I go to print a page (CMD+P), Firefox allows the popup window to launch behind the print dialog box.  Also, because the print dialog box is the window in focus, I cannot close the popup until I close the print dialog box.

This has been an ongoing annoyance that I have been dealing with thorough many many Firefox updates.  It is exceptionally disturbing because a lot of times I need to move the print dialog box to see the page I am printing (for naming purposes when printing PDF files) but the popup window gets in the way and I cannot move it until I close the print box.

Sorry, I could not search for this in reported bugs because I did not know which section it would be categorized under.

Reproducible: Always

Steps to Reproduce:
Unfortunately the Popup windows are coming from a Content Management System that my work uses called "Footprints."  You would need login credentials to use it, which I cannot give out.  I imagine that any website that launched popups would work to replicate the problem.

This is the Footprints site: http://www.numarasoftware.com/FootPrints/service_desk_software.aspx

Comment 1

[Wayne Mery (:wsmwk)]

Thomas, we have footprints here but I've never heard this complaint.

Do you still see this problem?

Comment 2

[Thomas Berdex]

Not anymore. I posted this 4 years ago, and I no longer use Footprints. Since no one else seems to have this problem, I guess we can close the ticket now.. Thanks!

Comment 3

[Phoenix]

Resolved per whiteboard