Closed Bug 581185 Opened 14 years ago Closed 8 years ago

crash [@ coreclr.dll@0xb4eb2][@ coreclr!RaiseTheExceptionInternalOnly+0x219]

Categories

(Plugins Graveyard :: Silverlight (Microsoft), defect)

Product:
Plugins Graveyard
Component:
Silverlight (Microsoft)
Version:
10.x
Platform:
x86
Windows XP
Type:
defect
Priority:
Not set
Severity:
critical

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: timeless, Assigned: sunpil)

Details

(Keywords: crash)

Crash Data

Signature       coreclr.dll@0xb4eb2
UUID    10a89837-bc50-40f3-9f9a-fa6882100717
Time    2010-07-17 10:49:54.953617
Uptime  5779
Last Crash      11560 seconds (3.2 hours) before submission
Install Age     1655850 seconds (2.7 weeks) since version was first installed.
Product Firefox
Version 3.6.6
Build ID        20100625231939
Branch  1.9.2
OS      Windows NT
OS Version      5.1.2600 Service Pack 3
CPU     x86
CPU Info        GenuineIntel family 15 model 6 stepping 5
Crash Reason    0xe0434352 / 0x00000001
Crash Address   0x7c812afb
User Comments   Crash while viewing video on MSN with silverlight
Processor Notes
EMCheckCompatibility    False
Crashing Thread
Frame   Module  Signature [Expand]      Source
0       kernel32.dll    RaiseException  
1       coreclr.dll     coreclr.dll@0xb4eb2     
2       coreclr.dll     coreclr.dll@0xb8312     
3       coreclr.dll     coreclr.dll@0x160605    
4               @0x6b0b52ba     
5       agcore.dll      agcore.dll@0x425d7      
6       agcore.dll      agcore.dll@0x31239      
7       agcore.dll      agcore.dll@0x3113a      
8       agcore.dll      agcore.dll@0xf7096      
9       agcore.dll      agcore.dll@0x309c5 
10      agcore.dll      agcore.dll@0x31239     
11      agcore.dll      agcore.dll@0x3113a
12      agcore.dll      agcore.dll@0xf6fc1
13      agcore.dll      agcore.dll@0xf7768      
14      agcore.dll      agcore.dll@0xf78d8      
15      npctrl.dll      npctrl.dll@0x5a0b  
16      npctrl.dll      npctrl.dll@0x6cf6      
17      npctrl.dll      npctrl.dll@0x6d62    
18      npctrl.dll      npctrl.dll@0x6e0b
19      npctrl.dll      npctrl.dll@0x81382      
20      user32.dll      InternalCallWinProc
21      user32.dll      UserCallWinProcCheckWow         
22      user32.dll      CallWindowProcAorW      
23      user32.dll      CallWindowProcW         
24      xul.dll         PluginWndProc   modules/plugin/base/src/nsPluginNativeWindowWin.cpp:360
25      user32.dll      InternalCallWinProc             
26      user32.dll      UserCallWinProcCheckWow         
27      user32.dll      DispatchClientMessage
28      user32.dll      __fnDWORD               
29      ntdll.dll       KiUserCallbackDispatcher        
30      xul.dll         nsWyciwygChannel::AsyncOpen     content/html/document/src/nsWyciwygChannel.cpp:338
31      xul.dll         nsWindow::DispatchStarvedPaints         widget/src/windows/nsWindow.cpp:3119
32      user32.dll      EnumChildWindows        

coreclr.dll     4.0.50524.0     87ABA647C05D44A1B2828F6D57E347CB2
npctrl.dll      4.0.50524.0     40AE1273AD864F2E859DC875D3EB259C2
agcore.dll      4.0.50524.0     CF2901BE704D439D8E80278649BE73962
A tracking bug has been entered in the Silverlight database for this bug. The symbols for this build are available on Microsoft Symbol servers, can the stack be resolved to function calls and shared out?

Thanks
Sunil.
bp-dec31a4b-a551-45ab-be45-bc4a62100726 has a .dump which i've grabbed. i'll see about allocating time to correlate the dump, although perhaps cbook and friends could do it?

tiakapan: the url you were watching is a video.uk.msn.com link, it doesn't seem confidential, I'll poke to confirm that we can share it.
oh right, ted: is there a faq i can read/point to/bookmark that talks about how we poll symbol servers? also is there a bug about being able to use crash-stats (logged in) to request a symbol pull for a specific crash which has a .dump? :)
Assignee: nobody → sunpil
FAULTING_IP: 
kernel32!RaiseException+58
761afbae c9              leave

EXCEPTION_RECORD:  ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 761afbae (kernel32!RaiseException+0x00000058)
   ExceptionCode: e0434352 (CLR exception)
  ExceptionFlags: 00000001
NumberParameters: 5
   Parameter[0]: 8007000e
   Parameter[1]: 00000000
   Parameter[2]: 00000000
   Parameter[3]: 00000000
   Parameter[4]: 60a80000

DEFAULT_BUCKET_ID:  CLR_EXCEPTION

PROCESS_NAME:  firefox.exe

ERROR_CODE: (NTSTATUS) 0xe0434352 - <Unable to get error code text>

EXCEPTION_CODE: (NTSTATUS) 0xe0434352 - <Unable to get error code text>

EXCEPTION_PARAMETER1:  8007000e

EXCEPTION_PARAMETER2:  00000000

EXCEPTION_PARAMETER3:  00000000

EXCEPTION_PARAMETER4: 0

MOD_LIST: <ANALYSIS/>

FAULTING_THREAD:  00001160

PRIMARY_PROBLEM_CLASS:  CLR_EXCEPTION

BUGCHECK_STR:  APPLICATION_FAULT_CLR_EXCEPTION

LAST_CONTROL_TRANSFER:  from 60b34eb3 to 761afbae

STACK_TEXT:  
001ce954 60b34eb3 e0434352 00000001 00000005 kernel32!RaiseException+0x58
001ce9d0 60b38313 e0434352 00000000 00000000 coreclr!RaiseTheExceptionInternalOnly+0x219
001cea0c 60be0606 ffffffff 60dc48d4 47df5f20 coreclr!UnwindAndContinueRethrowHelperAfterCatch+0x62
001cea50 18978a00 ffffffff 1d83e970 001cea8c coreclr!UM2MDoADCallBack+0xa5
WARNING: Frame IP not in any known module. Following frames may be wrong.
001cea84 619d25d8 2e490e40 448de000 7f800000 0x18978a00
001ceadc 619c123a 448de000 7f800000 001ceb04 agcore!CFrameworkElement::MeasureCore+0x1d7
001ceb1c 619c113b 00000000 448de000 7f800000 agcore!CUIElement::MeasureInternal+0x1b6
001ceb60 619d28df 448de000 7f800000 2e491090 agcore!CUIElement::Measure+0x19e
001ceba0 619d28df 448de000 7f800000 2d37a9d0 agcore!CUIElement::Measure+0x2ff
001cebe0 619d28df 448de000 7f800000 2d2ad540 agcore!CUIElement::Measure+0x2ff
001cec20 619d28df 448de000 7f800000 2d37a858 agcore!CUIElement::Measure+0x2ff
001cec60 619d28df 448de000 7f800000 2c880758 agcore!CUIElement::Measure+0x2ff
001ceca0 619d28df 448e2000 7f800000 2ce87f60 agcore!CUIElement::Measure+0x2ff
001cece0 619d28df 448f6000 7f800000 2c616990 agcore!CUIElement::Measure+0x2ff
001ced20 619d28df 448f6000 7f800000 2c611e08 agcore!CUIElement::Measure+0x2ff
001ced60 619d28df 448f6000 7f800000 2c667f98 agcore!CUIElement::Measure+0x2ff
001ceda0 619d28df 44956000 7f800000 2c3d0160 agcore!CUIElement::Measure+0x2ff
001cede0 619d28df 44956000 7f800000 2c59c8f8 agcore!CUIElement::Measure+0x2ff
001cee20 619d28df 44956000 7f800000 2c6167d8 agcore!CUIElement::Measure+0x2ff
001cee60 619d28df 44956000 7f800000 2c234078 agcore!CUIElement::Measure+0x2ff
001ceea0 619d28df 44956000 7f800000 2aa240d8 agcore!CUIElement::Measure+0x2ff
001ceee0 619d28df 44956000 7f800000 2c233f50 agcore!CUIElement::Measure+0x2ff
001cef20 619d28df 44956000 43938000 2c211bc0 agcore!CUIElement::Measure+0x2ff
001cef60 619d28df 44978000 43938000 2bfd5570 agcore!CUIElement::Measure+0x2ff
001cefa0 619d28df 4497c000 43948000 2b21b8a8 agcore!CUIElement::Measure+0x2ff
001cefe0 619d28df 4497c000 43948000 2c211758 agcore!CUIElement::Measure+0x2ff
001cf020 619d28df 4497c000 439f8000 291306f0 agcore!CUIElement::Measure+0x2ff
001cf060 619d28df 4497c000 439f8000 2ac65250 agcore!CUIElement::Measure+0x2ff
001cf0a0 619d28df 44990000 44060000 2ad2a7e0 agcore!CUIElement::Measure+0x2ff
001cf0e0 619d28df 44990000 44060000 291f6ef0 agcore!CUIElement::Measure+0x2ff
001cf120 619d28df 44994000 44068000 291f6d98 agcore!CUIElement::Measure+0x2ff
001cf160 619d28df 449a0000 44078000 2acfe338 agcore!CUIElement::Measure+0x2ff
001cf1a0 619d28df 449a0000 440d8000 291f6588 agcore!CUIElement::Measure+0x2ff
001cf1e0 619d28df 449a4000 440e0000 291f6430 agcore!CUIElement::Measure+0x2ff
001cf220 619d28df 449a8000 440e8000 2acfe1c0 agcore!CUIElement::Measure+0x2ff
001cf260 619d28df 449a8000 440e8000 2aa3a3c0 agcore!CUIElement::Measure+0x2ff
001cf2a0 619d28df 7f800000 7f800000 2ad2a218 agcore!CUIElement::Measure+0x2ff
001cf2e0 619d28df 7f800000 7f800000 0eaa2c38 agcore!CUIElement::Measure+0x2ff
001cf320 619d28df 44a00000 441b0000 1d5d7b30 agcore!CUIElement::Measure+0x2ff
001cf360 61a86fc2 44a00000 441b0000 00000500 agcore!CUIElement::Measure+0x2ff
001cf388 61a87769 00000500 0000026c 1d67d3e0 agcore!CLayoutManager::UpdateLayout+0x181
001cf408 61a878d9 1d6781b8 1d782078 ffffffff agcore!CCoreServices::Draw+0x2eb
001cf42c 72c24f6a 28c1b570 00000000 001cf458 agcore!CCoreServices::Draw+0x2d
001cf47c 72c24e92 001cf490 00000000 00000000 npctrl!CXcpBrowserHost::OnTick+0x1b1
001cf4b4 72c24742 00000001 00190588 00000402 npctrl!CXcpDispatcher::Tick+0x13b
001cf4e0 72c245d1 00190588 00000402 001cf57c npctrl!CXcpDispatcher::OnReentrancyProtectedWindowMessage+0x1bd
001cf500 75d5fd72 00190588 00000402 00000000 npctrl!CXcpDispatcher::WindowProc+0xda
001cf52c 75d5fe4a 72c24565 00190588 00000402 user32!InternalCallWinProc+0x23
001cf5a4 75d6018d 00000000 72c24565 00190588 user32!UserCallWinProcCheckWow+0x14b
001cf608 75d6022b 72c24565 00000000 008cce00 user32!DispatchMessageWorker+0x322
001cf618 60e9555e 001cf634 008cce04 008cce00 user32!DispatchMessageW+0xf
001cf674 7434334c a52039d7 000000b7 00002710 xul!nsAppShell::ProcessNextNativeEvent+0xae [e:\builds\moz2_slave\win32_build\build\widget\src\windows\nsappshell.cpp @ 179]
001cf67c 00000000 00002710 60e9572c 00000001 winmm!timeGetTime+0x2e


STACK_COMMAND:  ~0s; .ecxr ; kb

FOLLOWUP_IP: 
coreclr!RaiseTheExceptionInternalOnly+219
60b34eb3 c745fcfeffffff  mov     dword ptr [ebp-4],0FFFFFFFEh

SYMBOL_STACK_INDEX:  1

SYMBOL_NAME:  coreclr!RaiseTheExceptionInternalOnly+219

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: coreclr

IMAGE_NAME:  coreclr.dll

DEBUG_FLR_IMAGE_TIMESTAMP:  4bf9f0a0

FAILURE_BUCKET_ID:  CLR_EXCEPTION_e0434352_coreclr.dll!RaiseTheExceptionInternalOnly

BUCKET_ID:  APPLICATION_FAULT_CLR_EXCEPTION_coreclr!RaiseTheExceptionInternalOnly+219

WATSON_STAGEONE_URL:  http://watson.microsoft.com/StageOne/firefox_exe/1_9_2_3855/4c48d5ce/kernel32_dll/6_0_6002_18005/49e037dd/e0434352/0003fbae.htm?Retriage=1

My quick attempt at getting sos happy failed.
Summary: crash [@ coreclr.dll@0xb4eb2] → crash [@ coreclr.dll@0xb4eb2][@ coreclr!RaiseTheExceptionInternalOnly+0x219]
(In reply to comment #5)
> oh right, ted: is there a faq i can read/point to/bookmark that talks about how
> we poll symbol servers? also is there a bug about being able to use crash-stats
> (logged in) to request a symbol pull for a specific crash which has a .dump? :)

There's not a FAQ, but you can look at the code:
http://hg.mozilla.org/users/tmielczarek_mozilla.com/fetch-win32-symbols/

This gets run daily, and the input (feed_url) is the latest 500 Windows crashes. Because it only samples like that, it's bound to miss symbols for modules that aren't as widely used as Win32 system libraries.

And no, there's no bug about requesting a symbol pull. The code for this is completely separate from crash-stats, FWIW. It just runs on a VM on the build network.
>>>>>>

https://bugzilla.mozilla.org/show_bug.cgi?id=581185#c3
 
> tiakapan: the url you were watching is a video.uk.msn.com link, it doesn't seem
> confidential, I'll poke to confirm that we can share it.
 
http://video.uk.msn.com/watch/video/unidentified-sky-spiral-over-norway/88ch5xfr
 
is the url, if you're ok with sharing it, that should help Microsoft
fix their bug.

>>>>>>

Yep, no problemo - as you were :)

Thanks.
i filed bug 582527 for that.
https://crash-stats.mozilla.com/report/list?signature=coreclr%400x1bde73 has a bit of a Mac spike in a similar signature, and there are over 1,400 crashes across all Firefox versions in the last week.
Crash Signature: [@ coreclr.dll@0xb4eb2] [@ coreclr!RaiseTheExceptionInternalOnly+0x219]
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/

If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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