581567 - hangs up almost every click of mouse & programs don't respond

Status: RESOLVED WORKSFORME

(Firefox :: General, defect)

Description

[garyxyz]

User-Agent:       Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; (R1 1.6); .NET CLR 1.0.3705; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152)
Build Identifier: 

past two weeks with 3.5??? & 3.6??? almost every click of mouse takes long time (over 1 + minute) and sometimes doesn't load and program doesn't respond.  AM frustrated when I download a product that is suppose to work and doesn't.  Already deleted Firefox and am going back to Microsoft until the bugs are taken care of.

Reproducible: Always

Steps to Reproduce:
1. download mozilla firefox and install as indicated (I don't know how to do otherwise as I am no geek
2.
3.
Actual Results:  
Click on buttons to open a program.  It hangs up.  Program doesn't respond and can't unlock anything.

Expected Results:  
Frustration level increased substantially

Worked

Comment 1

[Matthias Versen [:Matti]]

Please try http://support.mozilla.com/en-US/kb/Safe+Mode
Please contact the guys at the support under http://support.mozilla.com , there should be a help Forum and a live chat.
Sorry but we don't answer support questions here.

Comment 2

[garyxyz]

Took care of problem.  Used Control panel, add/remove to delete Mozilla Firefox.  Rebooted computer.  Downloaded Mozilla Firefox latest version and installed.  No problems since.  Obviously, the old Mozilla Firefox was corrupted somehow.

Gary