problems saving Word doc from gmail + hotmail box

RESOLVED WORKSFORME

Status

()

Firefox
General
RESOLVED WORKSFORME
8 years ago
8 years ago

People

(Reporter: verodurham, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

8 years ago
User-Agent:       Mozilla/5.0 (Windows; Windows NT 6.1; rv:2.0b3pre) Gecko/20100724 Minefield/4.0b3pre
Build Identifier: Mozilla/5.0 (Windows; Windows NT 6.1; rv:2.0b3pre) Gecko/20100724 Minefield/4.0b3pre

Could not properly save a Word document attached to an email message in gmail + hotmail

Reproducible: Always

Steps to Reproduce:
1.Gmail account
2.  opened email with Word attachment 
3 [review]. "download"
4.  selected "save file"
5. onscreen message at the bottom of the page "done"
Actual Results:  
Where did the file save?

Expected Results:  
Wanted to chose location where file should be saved, that was not an option. Also, I could not figure out where the file was saved. Dumb user error? Usability issue? mystery 

Note #1: I am using the "pebbles" theme in gmail

Note #2: I tried the same steps in hotmail (same email message). This time the onscreen message at the bottom was not "done", but "javascript:;" 

Note #3: I am on Windows 7 "light", not the full version
(Reporter)

Updated

8 years ago
Summary: problems saving Word doc from gmail box → problems saving Word doc from gmail + hotmail box
options/General/downloads is set to ?
(Reporter)

Comment 2

8 years ago
Wow. Sorry. Dumb user error it is. "show download window" was unchecked. Thank you for the tip.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 8 years ago
Resolution: --- → FIXED
thanks for the response, marking wfm
Nothing changed in the mozilla source = not fixed
Resolution: FIXED → WORKSFORME
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