582325 - Mozilla 3.6.8 crashes every time during startup

Status: RESOLVED INCOMPLETE

(Firefox :: General, defect)

Description

[Amit]

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.99 Safari/533.4
Build Identifier: Mozilla/3.6.8

I have installed the new Mozilla browser version 3.6.8 almost 5-8 times now. Everytime I try starting it, it crashes. I am not sure, what the reason could be, but reinstalling the browser doesnt solve the issue. 

Reproducible: Always

Steps to Reproduce:
1.Click on Mozilla browser from shortcut or program files
2.It comes up with a crash report (which I always send for reporting purpose)
3.
Actual Results:  
broswer never opens. It crashes everytime.

Expected Results:  
Should open the browser

Comment 1

[Kevin Brosnan]

Please supply crash IDs by going to start > search > %appdata%\Mozilla\Firefox\Crash Reports\submitted > [enter] in the window that opens there will be some files. Open some of the recent ones and copy and paste the info inside into this bug.

Comment 2

[Wayne Mery (:wsmwk)]

(In reply to comment #1)
> Please supply crash IDs by going to start > search >
> %appdata%\Mozilla\Firefox\Crash Reports\submitted > [enter] in the window that
> opens there will be some files. Open some of the recent ones and copy and paste
> the info inside into this bug.

Comment 3

[Tyler Downer [He/Him]]

No reply, INCOMPLETE. Please retest with Firefox 3.6.10 or later and a new profile (http://support.mozilla.com/kb/Managing+profiles). If you continue to see this issue with the newest firefox and a new profile, then please comment on this bug.