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locksup/freezesup for no reason at all

RESOLVED INCOMPLETE

Status

()

Firefox
General
--
critical
RESOLVED INCOMPLETE
7 years ago
7 years ago

People

(Reporter: goth1856, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 ( .NET CLR 3.5.30729)

with each new update firefox has gotten worse
it now freezes or locks up.
i'm running win xp pro ver 5.1
firefox 3.6.8
roadrunner business as the isp

Reproducible: Always

Steps to Reproduce:
just using the browser is the problem
Actual Results:  
freeze, lockup

Expected Results:  
not to do the above at all

i don't have my own computer and i must
use the library system where there are time limits
on computer use - can't afford the lost time
Please contact the support under http://support.mozilla.com
This is the developer part of mozilla and we need much more detailed information and that includes debug information that you can only get with installing a debugger.

General feedback isn't useful for our developers
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INCOMPLETE
(Reporter)

Comment 2

7 years ago
as i said before i have NO OTHER ACCESS to the 'net
other than the library - hence i can't do anthing
about the computers there.
the problem started when i upgraded to ff 3.6.6
and the problem persisted after upgrading to 3.6.8
which tell me you did noting about the issue.
i am NOT the only one with this problem - you NOT 
even reading your own forum if you not aware of
this problem. a lot of people are getting **** off
and are dropping firefox and the bad publicity is
is spreading all over the 'net.
see here: http://sphotos.ak.fbcdn.net/hphotos-ak-snc4/hs043.snc4/34513_1545392641889_1447221632_31513430_6711388_n.jpg
is that a hint?
I saw reported freezes from day 1 (10 years ago) that I help here in bugzilla  There are more reported freezes with 3.6.4 because there seems to be issues with OOPP.
I don't read Forums because there is not much time left doing that. I spend my free time here in bugzilla. And of course, that are not my Forums because I'm only a user like you.

Reporting it's crashing always or it's freezing always isn't enough and is useless.
Don't you think that the developers are using their own product and would fix such issues really fast ?
It can't be reproduced by the developers and by me and most other people.
 
The developer need exact steps to reproduce or a stack trace and I assume that you already did the basic troubleshooting with a new profile and tested without addons.

Attaching (not post) a stacktrace generated using Windbg might help.
-> https://developer.mozilla.org/en/How_to_get_a_stacktrace_with_WinDbg
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