Closed Bug 583004 Opened 15 years ago Closed 15 years ago

Cannot delete mail in second e-mail address

Categories

(Thunderbird :: General, defect)

x86
Windows 7
defect
Not set
normal

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: pcollier, Unassigned)

Details

(Whiteboard: [closeme 2010-09-15])

User-Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 Build Identifier: Thunderbird 3.0.6 With my second e-mail address, I cannot delete mail. The delete button does nothing. This did not start until I installed a second e-mail address. I did find out, if I click on the e-mail in the second address to delete it, then click on my main e-mail address, then go back to my second address, I can see the e-mail in my second delete. This happens everytime. Am I doing something wrong? I have no problem with my main e-mail address. Reproducible: Always
I just up-graded to version 3.1.1 the latest version. Still have the same problem.
Can you start Thunderbird in safe-mode (see http://support.mozillamessaging.com/en-US/kb/) ? Anything in Tools -> Error console when this happens ?
you asked me to got to "tools. then, "error console" here are the results,, Error: An error occurred executing the cmd_delete command: [Exception... "Component returned failure code: 0x80550008 [nsIMsgDBView.doCommand]" nsresult: "0x80550008 (<unknown>)" location: "JS frame :: chrome://messenger/content/folderDisplay.js :: FolderDisplayWidget_doCommand :: line 1762" data: no] Source File: chrome://global/content/globalOverlay.js Line: 100
Paul and does this happens also when you start in -safe-mode (http://support.mozillamessaging.com/en-US/kb/Safe+Mode) Sorry for not giving your the proper link in the first place.
(In reply to comment #4) > Paul and does this happens also when you start in -safe-mode > (http://support.mozillamessaging.com/en-US/kb/Safe+Mode) Sorry for not giving > your the proper link in the first place.
Whiteboard: [closeme 2010-09-15]
I tried " safe-mode", the same thing happens. While in "safe-mode" I clicked on "tools" then " clicked on " error-console" and I get, Error: An error occurred executing the cmd_delete command: [Exception... "Component returned failure code: 0x80550008 [nsIMsgDBView.doCommand]" nsresult: "0x80550008 (<unknown>)" location: "JS frame :: chrome://messenger/content/folderDisplay.js :: FolderDisplayWidget_doCommand :: line 1762" data: no] Source File: chrome://global/content/globalOverlay.js Line: 100
RESOLVED INCOMPLETE due to lack of response to previous question. If you feel this change was made in error, please respond to this bug with your reasons why.
Status: UNCONFIRMED → RESOLVED
Closed: 15 years ago
Resolution: --- → WORKSFORME
Resolution: WORKSFORME → INCOMPLETE
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