583701 - Do not assume too much information in account setup

Status: RESOLVED DUPLICATE of bug 581969

(Thunderbird :: Account Manager, defect)

Description

[James Rogers, Jr.]

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET4.0C; .NET CLR 3.0.30729)
Build Identifier: 

Thunderbird assumes to much in account setup. It makes using TB3 damn near impossible. I almost installed the ap and I've been a loyal TB user for the past 10 years. Guessing at my account information should be at most a goddamn option. And having to spaz-click on 'stop' to keep TB from **** up my account information is nothing short of goddamn insulting. This is a serious screw up. The client program should never ASSUME that it knows more than the person using it. I'm more than a little annoyed. You guys have totally screwed up what was a very useful email client.

Reproducible: Always

Steps to Reproduce:
1. Install Thunderbird
2. Setup an email account
3. Whatch Thunderbird assume it knows what your email account information is, and hang when it discovers Thunderbird developers are not as smart as they think they are.
Actual Results:  
No email accounts, or nothing setup. Possibly it hangs the damn machine. It's all very frustrating. You never should have released a software package that disregards the user's input. This is a complete buch of ass.

Expected Results:  
A total uninstall of TB3. I'd rather use Outlook, which is saying a lot. 

What the *#%@Q is wrong with you? Always listen to your user, never FORCE people to use an automagical installer that will _always_ guess account info wrong. I get more and more **** off every time I setup a new account. @#$! What's wrong with you guys?

Comment 2

[Ben Bucksch (:BenB)]

Please watch your language and emotions.

Comment 3

[Ben Bucksch (:BenB)]

We have considered an explicit "manual" and "automatic" mode (in fact, that was my original design), and rejected it. Pressing "manual config" button after the automatic detection started automatically (pun intended) is no worse than having to press "manual config". 

The current dialog is broken (so that it currently doesn't work like that), we
all agree on that, but I fixed that, pending review.

Last but not least, the automatic gives, for most users, a better config - particularly with SSL - than the ISP publishes or user was aware of or the ISP, even if the user does know a working config. That's why running the automatic is good, because we may well find a good config that the user didn't know exists.