Closed Bug 584403 Opened 14 years ago Closed 8 years ago
Crash [@ atioglxx
https://crash-stats.mozilla.com/report/list?product=Fennec&product=Firefox&product=SeaMonkey&product=Thunderbird&platform=windows&build_id=&query_search=signature&query_type=startswith&query=atioglxx.dll&date=08%2F04%2F2010%2008%3A30%3A51&range_value=1&range_unit=weeks&hang_type=any&process_type=any&plugin_field=&plugin_query_type=&plugin_query=&do_query=1&signature=atioglxx.dll%400xd80e1&missing_sig=&page=1 http://crash-stats.mozilla.com/query/query?product=Fennec&product=Firefox&product=SeaMonkey&product=Thunderbird&version=ALL%3AALL&platform=windows&range_value=1&range_unit=weeks&date=08%2F04%2F2010+08%3A30%3A51&query_search=signature&query_type=startswith&query=atioglxx.dll&build_id=&process_type=any&hang_type=any&do_query=1 shows a bunch of crashes in atioglxx.dll 29 are atioglxx.dll@0xd80e1 crashes appear in 3.6, 3.6.4, 3.6.8 Signature atioglxx.dll@0xd80e1 UUID 3ddf57f2-d1da-4d39-9e7a-a45aa2100802 Time 2010-08-02 05:32:34.708286 Uptime 20661 Last Crash 13549428 seconds (more than 3 months) before submission Install Age 732994 seconds (1.2 weeks) since version was first installed. Product Firefox Version 3.6.8 Build ID 20100722155716 Branch 1.9.2 OS Windows NT OS Version 6.0.6002 Service Pack 2 CPU x86 CPU Info AuthenticAMD family 15 model 124 stepping 2 Crash Reason EXCEPTION_ACCESS_VIOLATION Crash Address 0x1abc8100 Email Address URL http://www.miniclip.com/games/toboggan-run/en/ User Comments Processor Notes EMCheckCompatibility False Crashing Thread Frame Module Signature [Expand] Source 0 @0x1abc8100 1 atioglxx.dll atioglxx.dll@0xd80e1 Show/hide other threads Scxpx86.dll 126.96.36.199 2479D5AEC7174AD6A8C9E65890B356851 Scxpx86.pdb Sound Control.x32 188.8.131.529 Sun AU Import Export.x32 184.108.40.2069 SWA Import Export.x32 220.127.116.119 INetURL.x32 18.104.22.1689 Netlingo.x32 22.214.171.1249 Speech.x32 126.96.36.1999 Animated GIF Asset.x32 188.8.131.529 Multiusr.x32 184.108.40.2069 DirectSound.x32 220.127.116.119 MacroMix.x32 18.104.22.1689 AudioFilters.x32 22.214.171.1249 Swastrm.x32 126.96.36.1999 Targa Import Export.x32 188.8.131.529 Plugin.dll 184.108.40.2069 Netfile.x32 220.127.116.119 AudioMixer.x32 18.104.22.1689 BitmapFilters.x32 22.214.171.1249 Cursor Asset.x32 126.96.36.1999 DVD Asset.x32 188.8.131.529 FLVAsset.x32 184.108.40.2069 Font Asset.x32 220.127.116.119 Mix Services.x32 18.104.22.1689 Font Xtra.x32 22.214.171.1249 Havok.x32 126.96.36.199 MPEG 3 Import Export.x32 188.8.131.529 PNG Import Export.x32 184.108.40.2069 QT6Asset.x32 220.127.116.119 RealMedia Asset.x32 18.104.22.1689 Sound Import Export.x32 22.214.171.1249 Swadcmpr.x32 126.96.36.1999 Text Asset.x32 188.8.131.529 iml32.dll 184.108.40.2069 Tiff Import Export.x32 220.127.116.119 Windows Media Asset.x32 18.104.22.1689 XMLParser.x32 22.214.171.1249 TextXtra.x32 126.96.36.1999 Dynamiks.x32 188.8.131.529 F4VAsset.x32 184.108.40.2069 Flash Asset.x32 220.127.116.119 MP4Asset.x32 18.104.22.1689 atioglxx.dll 22.214.171.12447 10CF909CCF864106BA92DB86C4E5CEFE1 atioglxx.pdb rpmainbrowserrecordplugin.dll 126.96.36.199 DB3BF6E33A3741C5A34AA39C982ED4051f rpmainbrowserrecordplugin.pdb nprpffbrowserrecordext.dll 188.8.131.52 95490296E434473BB2863483C66EEDE311 nprpffbrowserrecordext.pdb rpnpshimswf.dll 184.108.40.206 878B97BF79FF4A6E9B59D59E0900942015 rpthinpluginshim.pdb np32dsw.dll 220.127.116.119 SwMenu.dll 18.104.22.1689 I don't have a way of immediately determining which plugin is causing the problem (or whether this is caused by webgl). It appears that basically there are two plugins running around: Real's video downloader and Adobe Shockwave. I'm making a guess that it's Shockwave. This bug appears to be ATI's fault, I don't have any good contacts for ATI at this time, I'm going to cc a bunch of people and then call ATI directly. If you work for ATI, please help. Bugzilla is a community tracker, it works best when people scratch eachother's backs. If you ever need help from me, please don't hesitate to ask. If you don't work for ATI but know someone who does and could direct this to the right team, please ask them (this only applies until someone from ATI steps forward). ATI: I've grabbed a dump for: bp-3ddf57f2-d1da-4d39-9e7a-a45aa2100802 if you can provide public symbols I can pair them with the .dmp and can provide that stack here. If necessary, we can work on an arrangement where actual .dmp files are provided, however there are privacy concerns involved. In some cases people have left contact information, in which case it's possible to get their permission to release the dumps. This specific report doesn't have that.
Crash Signature: [@ atioglxx.dll@0xd80e1]
Closing old bugs in the Plugins component. We aren't going to track issues in 3rd-party plugins in the Mozilla bug tracker. In addition, support for NPAPI plugins will be removed at the end of this year; for more details see the post at https://blog.mozilla.org/futurereleases/2015/10/08/npapi-plugins-in-firefox/ If there is a serious bug in Firefox, it needs to be filed in the "Core" product, "Plug-Ins" component.
Status: NEW → RESOLVED
Closed: 8 years ago
Resolution: --- → INCOMPLETE
Product: Plugins → Plugins Graveyard
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