584717 - Additional questions from AAQ form should be put in question body

Status: RESOLVED WONTFIX

(support.mozilla.org :: Questions, task)

Description

[[:Cww]]

Right now, if you fill in additional information as specified (like the "which website" or "what crashId" it gets put into the troubleshooting information section.  It should instead be put into the body of the question.

Comment 1

[Erik Rose [:erik][:erikrose]]

Meaning visually, right? (I assume you don't have particular opinions about the DB structure.)

Comment 2

[Kadir Topal [:atopal]]

I'm not sure if it should be displayed in the body, but I frequently forget to check the additional information box myself, so something more visual would be helpful, as website info is almost certainly valuable information to solve an issue.

Comment 3

[Andrew Truong [:feer56] [:andrewtruong] [:atruong]]

Bug last update 1.5 yrs ago... still valid?

Comment 4

[John Hesling [:John99] (NeedInfo me)]

I think this may now be invalid. The layout and question workflow will have  changed a bit over the years. I do not think we ncourE

Comment 5

[John Hesling [:John99] (NeedInfo me)]

I do not think we now encourage the user asking the question to edit the information or manually add information outside the body of the question.

 (In reply to [:Cww] from comment #0)
> ... "what crashId" it gets put into the troubleshooting  ....
In KB articles and canned responses we now ask for crash IDs to be put in to the main body of the question. The main forum converts crash IDs to links. They are visible as links after posting and not on preview.

Incidentally stage seems to be broken it does not list extensions.
Bug triage day tomorrow.

Comment 6

[[:Cww]]

Isn't SUMO going to rewrite all of the AAQ flow. Why not just close all of the old bugs as INVALID.

There's no need to NEEDINFO people on bugs filed 5 years ago, please.