584778 - Can't open some attachements because auxiliary application doesn't exists

Status: RESOLVED INVALID

(Thunderbird :: General, defect)

Description

[jpxsat]

User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4
Build Identifier: 3.0.6

Recently i've migrated a machine from Windows to Ubuntu, and this user used Thunderbird in windows... so i've copied the folder and pasted in /home/user/.thunderbird . Now, SOMETINES when i'm opening a file (more precisely .pps) it says me that (it's in french, so i'm trnalating...) that the auxiliary aplication doesn't exist... and when i try directly with the download window it says that i don't have have enough rights to create in that folder...
The folder where all those files go is in /tmp wich is a root folder... i think maybe that's the problem... but i don't see how to change the default folder where all that stuff is downloaded. (where i change the aplication for file, there's an option to change it, but it doesn't change anything!)
I've readed somewhere that sometimes is a problem with the name of the file, special characters and things like that... could it be?

Hope someone can help me! See you soon!

Reproducible: Always

Comment 1

[Ludovic Hirlimann [:Usul]]

(In reply to comment #0)
> User-Agent:       Mozilla/5.0 (X11; U; Linux i686; en-US) AppleWebKit/533.4
> (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4
> Build Identifier: 3.0.6
> 
> Recently i've migrated a machine from Windows to Ubuntu, and this user used
> Thunderbird in windows... so i've copied the folder and pasted in
> /home/user/.thunderbird . Now, SOMETINES when i'm opening a file (more
> precisely .pps) it says me that (it's in french, so i'm trnalating...) that the
> auxiliary aplication doesn't exist... and when i try directly with the download

reset you mimetypes.rdf file and that might go away.

> window it says that i don't have have enough rights to create in that folder...
> The folder where all those files go is in /tmp wich is a root folder... i think
> maybe that's the problem... but i don't see how to change the default folder
> where all that stuff is downloaded. (where i change the aplication for file,
> there's an option to change it, but it doesn't change anything!)

That might be a bug or just an issue in you prefs.js file , please check that file.

> I've readed somewhere that sometimes is a problem with the name of the file,
> special characters and things like that... could it be?
> 
> Hope someone can help me! See you soon!

You would be served for support in french at http://geckozone.org

This really look like a support ticket. bugzilla is not a support forum (see geckozone or http://support.mozillamessaging.com for that).

If you really have one bug, please file it.