Open Bug 584961 Opened 14 years ago Updated 2 years ago

Blank screen appears when transitioning from encrypted to non encrypted screeen.

Categories

(Firefox :: General, defect)

3.6 Branch
x86
Windows 7
defect

Tracking

()

UNCONFIRMED

People

(Reporter: miles, Unassigned)

References

()

Details

User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8

You need to be an office or agent to see the demonstration of the bug.  I will describe it to you.  Alternatively, contact me with your email information and convenient time and I will invite you to my screen to demonstrate this using GotoMyPC.  It looks like something broke in the last few week in one of your updates.  It was working before.  When the client logs out of Business Brokers Management System, that user is referred back to this website and is logged out of the secure area of that website which is controlled by session variables which are cleared upon logging out.  The command used is as follows:

<form name=theForm method=post action="http://bbfmls.com/default.asp" target="_top">
</form>
<script type="text/javascript">
  document.theForm.submit();
</script> 

   The user is warned that he/she is leaving encrypted area and when authorized, a blank screen appears.  If this warning is disabled, the blank screen appears anyway. Very frustrating for the user.  IE and Google Crome do not do this.  This does not bode well for Firefox. Now I will have to tell the user to use IE or Google Crome instead.

Reproducible: Always

Steps to Reproduce:
1. User clicks to log out of Business Brokers Management System.
2. Unless disabled, the warning that the user is leaving the encrypted area and going to unencrypted area.  
3. When authorized, the user is logged out of Members area of Business Brokers of Florida website and the Home Page is displayed with public menus along with the form to log back into the members area.
Actual Results:  
Blank page.

Expected Results:  
Business Brokers of Florida Website Home Page with public menus and form to log back into the members area.

Exited encrypted mode after leaving Business Brokers Management System website and logging out of members area of Business Brokers of Florida Website.  The Business Brokers of Florida Home Page with public menus should be displaying along with form to log back into the members area.
Version: unspecified → 3.6 Branch
Severity: normal → S3
You need to log in before you can comment on or make changes to this bug.