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Empty folder pane after updating to 3.1.2

RESOLVED WORKSFORME

Status

Thunderbird
Folder and Message Lists
--
critical
RESOLVED WORKSFORME
7 years ago
7 years ago

People

(Reporter: Pierre, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

Attachments

(3 attachments)

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8
Build Identifier: 20100802165400

I've just updated TB 3.1.1 to 3.1.2.
When TB restarted, I could no longer see any of my folders.

The "Errors" tab in the Error Console contains the following messages (cf attached normal_mode.txt)

When I launch TB in safe mode, the "Errors" tab in the Error Console contains the following messages (cf attached safe_mode.txt)

config.txt contains the list of installed extensions, themes & plugins.

Reproducible: Always
(Reporter)

Comment 1

7 years ago
Created attachment 463457 [details]
Errors in "normal" mode
(Reporter)

Comment 2

7 years ago
Created attachment 463458 [details]
Errors in safe mode
(Reporter)

Comment 3

7 years ago
Created attachment 463460 [details]
List of installed extensions, themes & plugins
Pierre something seems wrong with your install, could you download the complete 3.1.2 and install it to see if that fixes your issue ?
(Reporter)

Comment 5

7 years ago
I downloaded and reinstalled TB 3.1.2 using the full installer.
I can now see my folders and I haven't lost any mail.
Thank you very much for your help.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → WORKSFORME
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