Closed Bug 585088 Opened 14 years ago Closed 14 years ago

This morning Modzilla 3.6 stopped booting up, and I'm not sure why.

Categories

(Firefox :: General, defect)

Product:
Firefox
Component:
General
Platform:
x86
Windows Vista
Type:
defect
Priority:
Not set
Severity:
major

Tracking

()

Status:
RESOLVED INCOMPLETE

People

(Reporter: rai42_2000, Unassigned)

Details

User-Agent:       Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; Media Center PC 5.0; .NET CLR 3.5.30729; .NET CLR 3.0.30729)
Build Identifier: http://www.mozilla.com/en-US/firefox/ie.html

I'm not sure what happend, but modzilla will not boot up for me. I am trying to run it on a Vista laptop, and it has been working well for me until this morning. There is not error that pops up, no window at all. The mouse turns into an hourglass for a few seconds after double-clicking firefox and then .... nothing.

Reproducible: Always

Steps to Reproduce:
1. Double-click Firefox.
2. Wait for nothing to happen.
3.
Actual Results:  
Nothing. Nothing at all.

Expected Results:  
Should have booted up.

I am using Windows Vista.
Are you able to start Firefox in Safe Mode? http://support.mozilla.com/en-US/kb/Safe+Mode
No, I have tried with safe mode also and it does not work.
Do you have anti-virus or a firewall installed? If so, please try disabling them and see if that solves the issue.

Let's see if a crash report is being generated - Please see if you can get a crash id -> https://developer.mozilla.org/en/How_to_get_a_stacktrace_for_a_bug_report#How_to_get_the_crash_ID_if_Firefox_crashes_on_startup
I have tried to bring it up with my anti-virus off, and i can't bring anything up by mozilla, like i said not error, no crash report, nothing. Just the hourglass for a few seconds, then nothing happens
Reporter -> Are you still experiencing this issue?
Closing bug as Incomplete - if you are still experiencing this issue or have more information to provide feel free to post back here and we can re-open the bug. You can also get assistance by visiting the Firefox help site -> http://support.mozilla.com/en-US/kb/Ask+a+question
Status: UNCONFIRMED → RESOLVED
Closed: 14 years ago
Resolution: --- → INCOMPLETE
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