i cannot open firefox after clicking on the icon on desktop

RESOLVED INVALID

Status

()

Firefox
General
--
major
RESOLVED INVALID
7 years ago
7 years ago

People

(Reporter: ivan johnson, Unassigned)

Tracking

Firefox Tracking Flags

(Not tracked)

Details

(Reporter)

Description

7 years ago
User-Agent:       Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.125 Safari/533.4
Build Identifier: ver 3.6.8

I cannot open Firefox, when i go to my desktop and click on the icon i get the window symbol to spin for a couple of seconds but nothing,or try to open it through the start bar,i have tried to open it through my program files as well,i can open it if i reboot but if i close the Firefox it will not restart, i am running both internet explore and Google chrome.I have just installed the upgrade version of windows 7 32 bit over vista but everything else on my computer is running fine.

Reproducible: Always

Steps to Reproduce:
1.start windows
2.open Firefox,and close 
3.try to reopen Firefox.
Actual Results:  
Firefox will not open

Expected Results:  
double click on icon and it should open every time

Comment 1

7 years ago
This is not a support website, please go to support.mozilla.com for support.

http://support.mozilla.com/en-US/kb/Firefox+will+not+start?s=open&as=s


In your case, you probably want to check if the profile is still correct (or create a new one) - see the links in the last section of that support page. Or maybe reinstall the application.
Status: UNCONFIRMED → RESOLVED
Last Resolved: 7 years ago
Resolution: --- → INVALID
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