Closed Bug 585921 Opened 14 years ago Closed 7 years ago

startup crash [@ _cairo_matrix_compute_basis_scale_factors]

Categories

(Core :: Graphics, defect)

x86
Windows XP
defect
Not set
critical

Tracking

()

RESOLVED WORKSFORME

People

(Reporter: wsmwk, Unassigned)

Details

(Keywords: crash, Whiteboard: [startupcrash][tbird crash][rare][gfx-noted])

Crash Data

crash [@ _cairo_matrix_compute_basis_scale_factors]
for thunderbird, 90+% of the crashes are startup
looks like maybe a small handful of people

bp-1f9dff70-a777-44ef-96d0-b47c22100807 tb 3.1.2
0	thunderbird.exe	_cairo_matrix_compute_basis_scale_factors	gfx/cairo/cairo/src/cairo-matrix.c:649
1	thunderbird.exe	_cairo_scaled_font_set_metrics	gfx/cairo/cairo/src/cairo-scaled-font.c:781
2	thunderbird.exe	_cairo_win32_scaled_font_set_metrics	gfx/cairo/cairo/src/cairo-win32-font.c:927
3	thunderbird.exe	_win32_scaled_font_create	gfx/cairo/cairo/src/cairo-win32-font.c:358
4	thunderbird.exe	_cairo_win32_font_face_scaled_font_create	gfx/cairo/cairo/src/cairo-win32-font.c:1910
5	thunderbird.exe	_moz_cairo_scaled_font_create	gfx/cairo/cairo/src/cairo-scaled-font.c:983
6	thunderbird.exe	gfxWindowsFont::CairoScaledFont	gfx/thebes/src/gfxWindowsFonts.cpp:944
7	thunderbird.exe	UniscribeItem::SetCurrentFont	gfx/thebes/src/gfxWindowsFonts.cpp:2173
8	thunderbird.exe	UniscribeItem::SetRange	gfx/thebes/src/gfxWindowsFonts.cpp:2206
9	thunderbird.exe	gfxWindowsFontGroup::InitTextRunUniscribe	gfx/thebes/src/gfxWindowsFonts.cpp:2682
10	thunderbird.exe	gfxWindowsFontGroup::MakeTextRun	gfx/thebes/src/gfxWindowsFonts.cpp:1499
11	thunderbird.exe	TextRunWordCache::MakeTextRun	gfx/thebes/src/gfxTextRunWordCache.cpp:683
12	thunderbird.exe	gfxTextRunWordCache::MakeTextRun	gfx/thebes/src/gfxTextRunWordCache.cpp:99


bp-d5da3520-788f-4ecf-86c7-6bf7f2100801 firefox 4.0b2
0	xul.dll	_cairo_matrix_compute_basis_scale_factors	gfx/cairo/cairo/src/cairo-matrix.c:625
1	xul.dll	_cairo_scaled_font_set_metrics	gfx/cairo/cairo/src/cairo-scaled-font.c:800
2	xul.dll	_cairo_win32_scaled_font_set_metrics	gfx/cairo/cairo/src/cairo-win32-font.c:927
3	xul.dll	_win32_scaled_font_create	gfx/cairo/cairo/src/cairo-win32-font.c:358
4	xul.dll	_cairo_win32_font_face_scaled_font_create	gfx/cairo/cairo/src/cairo-win32-font.c:1909
5	xul.dll	_moz_cairo_scaled_font_create	gfx/cairo/cairo/src/cairo-scaled-font.c:1035
6	xul.dll	gfxGDIFont::Initialize	gfx/thebes/gfxGDIFont.cpp:419
7	xul.dll	nsThebesFontMetrics::GetHeight	
8	xul.dll	nsTextBoxFrame::GetTextSize	layout/xul/base/src/nsTextBoxFrame.cpp:985
9	xul.dll	nsTextBoxFrame::GetPrefSize	layout/xul/base/src/nsTextBoxFrame.cpp:1046
10	xul.dll	nsSprocketLayout::GetPrefSize	layout/xul/base/src/nsSprocketLayout.cpp:1366
11	xul.dll	nsBoxFrame::GetPrefSize	layout/xul/base/src/nsBoxFrame.cpp:805
12	xul.dll	nsSprocketLayout::GetPrefSize	layout/xul/base/src/nsSprocketLayout.cpp:1366
13	xul.dll	nsBoxFrame::GetPrefSize	layout/xul/base/src/nsBoxFrame.cpp:805
Crash Signature: [@ _cairo_matrix_compute_basis_scale_factors]
< 6 crashes per month for current version of FF.
thunderbird only 10 crashes in 7 months. and most of are dupes from one person
Whiteboard: [startupcrash][tbird crash][rare]
TB24 only one crash in 4 months bp-4bca52e4-8e4e-46ad-9f16-1b4552140208 via nsCSSBorderRenderer::DrawBorders()
We're still seeing these crashes with current versions but only a few a month.
Crash Signature: [@ _cairo_matrix_compute_basis_scale_factors] → [@ _cairo_matrix_compute_basis_scale_factors] [@ msvcr120.dll@0xd3175 | msvcr120.dll@0xaaa80 | _cairo_matrix_compute_basis_scale_factors] [@ msvcr120.dll@0xaaa80 | _cairo_matrix_compute_basis_scale_factors] [@ msvcr120.dll@0xd7046 | msvcr120.dll@0xe198…
Whiteboard: [startupcrash][tbird crash][rare] → [startupcrash][tbird crash][rare][gfx-noted]
(In reply to Anthony Hughes (:ashughes) [GFX][QA][Mentor] from comment #4)
> We're still seeing these crashes with current versions but only a few a
> month.

No crashes for 45 esr in the past few months. https://crash-stats.mozilla.com/signature/?signature=_cairo_matrix_compute_basis_scale_factors&date=%3E%3D2016-12-28T12%3A35%3A13.000Z&date=%3C2017-03-28T12%3A35%3A13.000Z&_columns=date&_columns=product&_columns=version&_columns=build_id&_columns=platform&_columns=reason&_columns=address&_columns=install_time&_sort=-date&page=1

There are a few 52 esr like bp-cfbf7409-edbb-42e7-9b59-56a662170314 but afaict the stacks don't look same as those cited previously in this bug. So I suggest the original issue is gone
Status: NEW → RESOLVED
Closed: 7 years ago
Resolution: --- → WORKSFORME
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